944,087 Members | Top Members by Rank

Ad:
You are currently viewing page 1 of this multi-page discussion thread
Jan 20th, 2005
0

Internet problem: IE doesn't work

Expand Post »
Okay. This is my first post here, so be gentle

Internet Explorer and Firefox don't work. Whenever I try to access a web page, FF shows a blank page with the tab title "(untitled)" and IE gives me a server not found message. Other programs, such as AIM, Ares, and Windows update all access the internet with no problem.

I've run Spybot, Ad-aware, and Norton Antivirus, and none of them got anything. I'm using Ares' web browser right now. Any help will be greatly appreciated.
Similar Threads
Reputation Points: 10
Solved Threads: 0
Newbie Poster
space squirrel is offline Offline
7 posts
since Jan 2005
Jan 21st, 2005
0

Re: Internet problem: IE doesn't work

Did they ever work on this computer? If they did, can you think of anything that might have been done to the system around the time they stopped working (hardware or software changes)?
Team Colleague
Reputation Points: 63
Solved Threads: 213
Posting Maven
dlh6213 is offline Offline
2,962 posts
since Jul 2004
Jan 21st, 2005
0

Re: Internet problem: IE doesn't work

Let's see...Around that time I had been having some issues with my video card. I ended up uninstalling and reinstalling the drivers a few times, then the next time I got a crash, it showed a file name. I googled it and found out it was associated with Drag to Disc, so I uninstalled that. I haven't had the blue screen of death since.

I also uninstalled SP2 while troubleshooting my crashing issue, then reinstalled it after my internet problem showed up. Other than that, I really don't think I've done anything that could have done it. >_<
Reputation Points: 10
Solved Threads: 0
Newbie Poster
space squirrel is offline Offline
7 posts
since Jan 2005
Jan 22nd, 2005
0

Re: Internet problem: IE doesn't work

It could be the firewall settings in SP2; I think there is also a patch for IE problems with SP2. Look through this thread and see if there is anything that helps (a link to the patch should be there, and I think instructions for the firewall are too):
http://www.daniweb.com/techtalkforums/thread10031.html
Team Colleague
Reputation Points: 63
Solved Threads: 213
Posting Maven
dlh6213 is offline Offline
2,962 posts
since Jul 2004
Jan 22nd, 2005
0

Re: Internet problem: IE doesn't work

Hmmm....I read through that article and all the link contained in it, but I really didn't see anything related to my problem. ;_;
Reputation Points: 10
Solved Threads: 0
Newbie Poster
space squirrel is offline Offline
7 posts
since Jan 2005
Jan 22nd, 2005
0

Re: Internet problem: IE doesn't work

Here's a patch for IE with SP2:
http://support.microsoft.com/default.aspx?kbid=884020

Here is information about XP's firewall:
http://www.microsoft.com/windowsxp/u...2_wfintro.mspx

Try disabling the firewall (do you have any other firewall?) and see if either browser is then able to access the web.
Team Colleague
Reputation Points: 63
Solved Threads: 213
Posting Maven
dlh6213 is offline Offline
2,962 posts
since Jul 2004
Jan 22nd, 2005
0

Re: Internet problem: IE doesn't work

*sigh*
That patch didn't change anything, and I don't have the firewall enabled. I don't have any other firewall either.
Reputation Points: 10
Solved Threads: 0
Newbie Poster
space squirrel is offline Offline
7 posts
since Jan 2005
Jan 23rd, 2005
0

Re: Internet problem: IE doesn't work

1. In IE or FF, can you reach web sites by their IP (as opposed to their URL)?

In the location/address bar of IE and FF, type the following to see if you can reach (respectively) Yahoo, Google, and this site:

http://66.94.230.34
http://216.239.57.147
http://69.93.117.133

2. Did the original occurrence of the problem coincide in any way with your installing the Ares package?

3. Although this doesn't sound like it applies to your particular problem, do keep in mind that different network/Internet programs use different network communication ports and protocols. In other words, just because an instant messaging program works doesn't necessarilly have much to do with a web browsing problem; the two types of programs may be using entirely different "channels of communication".
DMR
Team Colleague
Reputation Points: 221
Solved Threads: 369
Wombat At Large
DMR is offline Offline
6,439 posts
since Dec 2003
Jan 23rd, 2005
0

Re: Internet problem: IE doesn't work

1: Nope. The same thing happens.
2: I don't see how it could, I had Ares installed long before I got this problem.

Also, I found out yesterday that the guest account's IE and FF work fine. I don't know if I should be happy, or sad. I could, of course, only use my guest account for internet, but I'd have to transfer all the plugins and stuff over, and I'd have to fast switch accounts in order to do other things only on my account. >_<
Reputation Points: 10
Solved Threads: 0
Newbie Poster
space squirrel is offline Offline
7 posts
since Jan 2005
Jan 23rd, 2005
0

Re: Internet problem: IE doesn't work

Corrupted items such as cookies or cached Internet files can often cause browsing problems similar to yours. If you haven't already:

- Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)

- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files".

- For every user account listed under C:\Documents and Settings, delete the entire contents of these folders:

1. Local Settings\Temp
2. Cookies
3. History
4. Local Settings\Temporary Internet Files\Content.IE5
5. Application Data\Mozilla\Firefox\Profiles\profilename\Cache
6. Also delete the Application Data\Mozilla\Firefox\Profiles\profilename\cookies.txt file

- Delete the entire content of your C:\Windows\Temp folder.

Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.


- Empty your Recycle Bin.

- Reboot normally.
DMR
Team Colleague
Reputation Points: 221
Solved Threads: 369
Wombat At Large
DMR is offline Offline
6,439 posts
since Dec 2003

This thread is solved

Either the thread starter or a moderator has marked this thread as solved. You can most likely trust the responses and answers given. There is most likely no reason for any further responses to be posted here. If you have a related question, please start a new thread in this forum instead.

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
Message:
Previous Thread in Windows NT / 2000 / XP Forum Timeline: New computer questions
Next Thread in Windows NT / 2000 / XP Forum Timeline: Problem with new XP systems getting corrupt user profiles





About Us | Contact Us | Advertise | Acceptable Use Policy
Forum Index | Build Custom RSS Feed


Follow us on Twitter


© 2011 DaniWeb® LLC