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Hardware and Software > Microsoft Windows > Windows NT / 2000 / XP > Erroe message when attempting to install new software
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Jan 29th, 2005
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Erroe message when attempting to install new software

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Hi folks,
A while back you helped me with spyware, so now I am hoping you can help again. I am attempting to load some new software but when i do it comes up file error "cannot find shell.dll" I did a search and it is in there. I also have not seen this type of extraction utility before called "webapp- win32cabinet extractor."

Thanks in advance,

Eddie M
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Jan 30th, 2005
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Re: Erroe message when attempting to install new software

The file may have become corrupted; viruses or other "nasties" can do this.

Tell us which version of Windows you're running and we'll tell you how to replace shell.dll with a fresh copy from your installation CD.
DMR
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Jan 31st, 2005
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Re: Erroe message when attempting to install new software

Hi, Thanks for replying. I am using windows XP home version.


Eddie
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Re: Erroe message when attempting to install new software

For XP, try this:

http://www.bleepingcomputer.com/files/shellxp.php
DMR
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Feb 3rd, 2005
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Re: Erroe message when attempting to install new software

Thanks guys again for the help. Your fix went perfectly and you made it easy enough for an amateur. This site is the best!

Eddie
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Feb 3rd, 2005
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Re: Erroe message when attempting to install new software

Great- glad we could help (again)!

If you're sure that the problem is fixed, can we marked this thread asa solved?
DMR
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This thread is solved

Either the thread starter or a moderator has marked this thread as solved. You can most likely trust the responses and answers given. There is most likely no reason for any further responses to be posted here. If you have a related question, please start a new thread in this forum instead.

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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