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Feb 24th, 2005
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Keep getting stupid ERROR messages

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Hi everyone. I have a wierd problem with my computer. I have a Dell Inspiron 9100 running Windows XP Professional SP2. Just recently, when I've been opening "My Computer" from the start menu........... its been giving me the stupid message that im sure everyone is fed up with.... "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." It gives me the options to Debug, Send Error Report, or Don't Send. I clicked on the option to see what the error report contains. I copyed exactly what it said here:

-------ERROR SIGNATURE ---------
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000


-------REPORTING DETAILS--------
This error report includes: information regarding the condition of Windows Explorer when the problem occurred; the operating system version and computer hardware in use; your Digital Product ID, which could be used to identify your license; and the Internet Protocol (IP) address of your computer.

We do not intentionally collect your files, name, address.....................


Wierd huh? Any suggestions. I have been getting this stupid message quite often. Any help is appreciated!!!!!
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cargenius42 is offline Offline
122 posts
since Aug 2004
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Feb 24th, 2005
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Re: Keep getting stupid ERROR messages

2 questions:

1. Do you have Symantec Antivirus installed?
2. Have you downloaded and installed a program called "Process Explorer" which can tell you what process is using what file, dll's etc.

On number one, kill symantec's processes. Defwatch.exe, ccEvtmgr.exe, etc. They can cause explorer crashes. NAV (norton anti-virus) takes a TON of memory and CPU time. It also installs about 3 different programs to do the scans and realtime scans as well as the updates. It's a bloated pig that keeps eating. Get rid of that junk and get a better antivirus like NOD32 or Kaspersky. I recommend Kaspersky. If you need links, ask me and I'll post them.

On number two, uninstall that program


FYI, it may not apply to your exact situation but there is also a VERY detailed thread in a forum related to explorer.exe crashes: http://forums.viaarena.com/messagevi...&enterthread=y
TKS
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TKS is offline Offline
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Feb 24th, 2005
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Re: Keep getting stupid ERROR messages

...................no.................. i have McAfee Virus Scan. Any other solutions?
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cargenius42 is offline Offline
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Feb 25th, 2005
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Re: Keep getting stupid ERROR messages

Quote originally posted by cargenius42 ...
...................no.................. i have McAfee Virus Scan. Any other solutions?
Just that last forum thread I posted a link to
TKS
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TKS is offline Offline
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Feb 25th, 2005
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Re: Keep getting stupid ERROR messages

o ok. sorry. didn't see the link! Thanks!
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cargenius42 is offline Offline
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Dec 22nd, 2006
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Re: Keep getting stupid ERROR messages

Maybe u should reformat it + reinstall the OS...i think...
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kenshihimura is offline Offline
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since Dec 2006
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Dec 25th, 2006
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Re: Keep getting stupid ERROR messages

HAHA! I got that computer fixed by now. Thanks anyways. Come to think of it.... I don't even have that computer anymore. I switched to macintosh. SOOOO much better than stupid pee-cee.

What I hate about Microsoft is that if there is even just a little tiny problem, the WHOLE dang thing has to be reformatted.....which is a very time consuming process.

Oh well.... haven't had any problems with my G5 yet!
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cargenius42 is offline Offline
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Jun 30th, 2010
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Re: Keep getting stupid ERROR messages
I keep getting error "the file or directory C:\program files\common files\symantic shared\eengine\epersist.dat is corrupt and unreadable. Please run chkdsk utility. what is this caused from.
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kathyb is offline Offline
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since Jun 2010

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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