If you have a restore CD with that PC then yes, it would be wise to use it.
If it came with a Windows XP disk then make sure you have all the installation disks for your programs ready, because you'll need to install them again.
Either way, yes, wiping and installing fresh is the best way to get rid of residual problems!
Catweazle
Grandad
4,335 posts since Mar 2004
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What make and model of computer have you got? Was it purchased new or secondhand? If it's a 'brand name' PC it should be accompanied with either a 'Restore' or 'Recovery CD which can be used to restore it to its original installed stae, or with the necessary files on a 'hidden' partition on the hard drive which is accessed by a factory set keypress combination at power-up.
If it is not a 'brand-name' PC, it should have come with a Windows CD.
If none of that applies, and you are still using the Windows installation which someone else put there from their own Windows install CD, you will need to purchase your own copy of Windows!
Catweazle
Grandad
4,335 posts since Mar 2004
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I haven't actually used, or even seen one, but I've heard there are computers coming out now that don't have a restore CD with them, they have the all the XP files and other programs that came installed on the computer on the hard drive. The model you have I believe came this way and the files are probably on your "D" partition. Is that the "Destructive Restore" you mentioned?
Once you get it reinstalled, see this thread before going online again:
http://www.daniweb.com/techtalkforums/thread16365.html
dlh6213
Posting Maven
3,117 posts since Jul 2004
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Did it come accompanied with installation discs and you've since lost them? If so you will need a new copy of Windows to install with, and you will also lose all of the software which came with it.
Did it come accomanied with instructions on restoring the hard drive included in the product documentation, and you've since lost the documentation? If so you'll need to contact the support people via HP's website and get uinstructions for restoring the hard drive.
One thing's for sure. It definitely WOULD have come accompanied with a method of restoring the original drive image it was provided with.
If that drive image was included on a 'hidden' drive partition, and you've since used partition tools to remove the hidden partition, then you've lost it.
This page mentions HP recovery CDs:
http://h10025.www1.hp.com/ewfrf/wc/document?dlc=en&lc=en&product=77620〈=en&cc=us&docname=bph07143
Catweazle
Grandad
4,335 posts since Mar 2004
Reputation Points: 229
Solved Threads: 149