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Apr 3rd, 2005
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Hotmail login problems

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Hi

I am having trouble logging in to Hotmail and this problem is manifested in both IE and firefox which I have recently just installed - so have eliminated at a pure IE based problem. It was working fine up until a few days ago. I use XP pro SP2 and IE 6 SP2 patched to latest.

When I enter username/password at www.hotmail.com I get the message 'The page cannot be displayed' - though it is a valid account which I have been using for years.

I have run spybot and HijackThis and fixed any problems through them and also deleted cookies, temp internet files and history.

I also installed Firefox to see if this was a browser related issue but the same problem occurs.

Here is a brief summary of actions ..


have tried the commands below as suggested elsewhere
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll


but the same result as before. I go to www.hotmail.com and type in the user/password of my account which then gets redirected to the following URL ...

https://loginnet.passport.com/ppsec....... [NOTE: this is not the complete URL]

and after about 1 minute it finally ends up at

http://www.hotmail.msn.com/cgi-bin/sbox?did=1&t=.....[NOTE: not complete URL]

with 'The page cannot be displayed message' ...

Note that this seems to be a localised hotmail issue as my yahoo email account is still accessible.

Does anyone have courses of actions that I should try to remedy this problem?
Thanks
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rmistry is offline Offline
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Apr 3rd, 2005
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Re: Hotmail login problems

Download the hotmail login fixer from this thread :

http://daniweb.com/techtalkforums/thread13938.html
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nanosani is offline Offline
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Apr 4th, 2005
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Re: Hotmail login problems

Thank you for the reply nanosani.

Unfortunately, The hotmail login fixer has not fixed my problem.

What other avenues can I pursue?
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rmistry is offline Offline
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Apr 4th, 2005
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Re: Hotmail login problems

Try this:

http://www.daniweb.com/techtalkforum...4&postcount=53

clear your internet cache, and your cookies and then, restart your browser. Then try to login again.
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nanosani is offline Offline
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Apr 4th, 2005
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Re: Hotmail login problems

Quote originally posted by nanosani ...
Try this:

http://www.daniweb.com/techtalkforum...4&postcount=53

clear your internet cache, and your cookies and then, restart your browser. Then try to login again.

Thanks again nanosani.

I have performed the requisite steps and unfortunately I am still encountering the same problem. This is really frustrating and I'm at a loss as to what could be causing the problem.

Any other ideas?
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rmistry is offline Offline
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Apr 4th, 2005
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Re: Hotmail login problems

1. Within Internet Explorer, go to the Tools menu and select Internet Options

2. Click the Privacy tab.

3. Ensure that the Privacy level is set to Medium. Use the grey slider bar on the left-hand side of the window to set the level to Medium if necessary.

4. Click the Apply button in the lower-right corner of the window.

5. Click the Security tab.

6. Select the icon of the world, called Internet.

7. Click the Default Level button.

8. Drag the grey slider bar down one notch to Medium-low. Click Yes when asked if you are sure you wish to adjust this setting.

9. Click the Apply button, then click the OK button.

Also, the date on your computer may be incorrect and this could be causing the problem you are experiencing. You can check the date on your computer by double-clicking on the clock (generally located in the lower-right corner of your screen). If the date is incorrect, please alter it to the correct date and then attempt to access your Hotmail account again.


If you have any firewall software on your computer this could be affecting your access. Consider temporarily disabling it to access your Hotmail account, then enabling it again once you have entered.
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nanosani is offline Offline
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Jul 23rd, 2005
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Re: Hotmail login problems

Quote originally posted by rmistry ...
Hi

I am having trouble logging in to Hotmail and this problem is manifested in both IE and firefox which I have recently just installed - so have eliminated at a pure IE based problem. It was working fine up until a few days ago. I use XP pro SP2 and IE 6 SP2 patched to latest.

When I enter username/password at www.hotmail.com I get the message 'The page cannot be displayed' - though it is a valid account which I have been using for years.

I have run spybot and HijackThis and fixed any problems through them and also deleted cookies, temp internet files and history.

I also installed Firefox to see if this was a browser related issue but the same problem occurs.

Here is a brief summary of actions ..


have tried the commands below as suggested elsewhere
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll


but the same result as before. I go to www.hotmail.com and type in the user/password of my account which then gets redirected to the following URL ...

https://loginnet.passport.com/ppsec....... [NOTE: this is not the complete URL]

and after about 1 minute it finally ends up at

http://www.hotmail.msn.com/cgi-bin/sbox?did=1&t=.....[NOTE: not complete URL]

with 'The page cannot be displayed message' ...

Note that this seems to be a localised hotmail issue as my yahoo email account is still accessible.

Does anyone have courses of actions that I should try to remedy this problem?
Thanks
---------------

Hi!

I have exactly the same problems! I have already try out all the remedies discribed on this forum! Whithout any results! What else can I do?

It's so strange...i can use messenger, i see my new mail announced by MSNToday but if i try to log in my hotmailaccount (i enter username/password) at www.hotmail.com I get the message 'The page cannot be displayed'. It is a valid account which I have been using for years.

So. I know i have mail, but i can reach my mail, i have to read urgently!

Help!

Piep
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Piep is offline Offline
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Jul 23rd, 2005
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Re: Hotmail login problems

Hi,

I'm new to the forum and I've tried everything including changing MTU, using firefox, using the hotmail fixer....all to no avail. I have some really important email in there but I cannot read it since I cannot log in. Like Piep, my MSN works and so does the MSNToday. Even other people can log in to their email on my computer. Would it possibly be a problem with my account on the Hotmail server, and if so, is there any way to fix it? Thanks
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RapsRule is offline Offline
1 posts
since Jul 2005
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Jul 23rd, 2005
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Re: Hotmail login problems

I have this exact same problem! I'm logged in to msn, I can use the messenger and trillian, but when I click on Hotmail, IE just closes and Firefox say "A time out occurred". I've tried the suggestions in this thread with no success. What can we do?
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13leafclovers is offline Offline
6 posts
since Jul 2005
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Jul 24th, 2005
0

Re: Hotmail login problems

I also have the same problems as the other users above, have tried to access my hotmail account for the last two days with no luck.. I have a few important messages waiting and unable to enter. Have held this email address and password for the last four years! Have tried all of the above, no luck either.
vix
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vix is offline Offline
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since Jul 2005

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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