hi,try hitting f8 on boot up and login to safe mode ,see if it will let you into admin acct there ,then go to users in control panel and create a new user acct with admin rites

tried that 1 already. After I hit f8 for Bsafe mode, I right clicked on control panel and when I tried to add my sons name into the administrator, or even add another admin, It said "I was not authorized, only the administrator can make these kind of changes". But thank you, I may try it again later, never know, I may have done something wrong. Ty for responding!

I would suggest that you contact the school and explain the situation to them, they should be able to furnish the information you need.

open control panel ,go to user accounts ,clck to add a new acct ,give it a name ,then make it admin acct. ,this should work if you entered a admin account when you went into safe mode

Thats the other bad thing, my dad is head of maintence at the high school. He has talked to (well..my former teacher). He said all we should have to do is press ENTER on the password under Administrator, and there are 2 computer names under the password, one with uppercase letters and 2 numbers, and 1 with the high school abbv. in uppercase. When my dad spoke with him, he said to use the one that had the number + letters (but I went ahead and tried both). HONESTLY I think I know more about computers than him, because both my dad and I have asked him at least 4-5 times what is going on, and each time is the same answer. Sign in under Administrator leave password empty and under computer type leave as the Upper Case letterrs with the 2 numbers at the end. **** I was able to create a "guest" acct and cleaned the system the best I could so it was a little faster, but the things I needs to really clean out is defraging (says I dont have the admin rights to perform this act) and also clean out over 500 million (yes that is not a typo) of old compressed files. It scans shows me everything, then stops before it cleans out the files. I am about to give up, but being a single momma and using my computer for work, I would like him to have one to help with his school work. (Today was my 1 weenend day off, and I work 7 hours on his computer, pathetic huh? ...but thank you for the advise, I wish it would have worked!!

when it boots to the login screen ,do nothing but hit enter ,what happens!

or click on the admin acct then hit enter ,which is what i think you are doing correct,
i'm a bit confused by what you mean by ,the 2 computer names under password

Ok, I have tried hitting enter after Administration, but underprograms, there were some cookies that said 'Admin., so I am going to try that, the 2 things under the password says : "Log on to: SFLT27, hit the down arrow and it says BRHS...I just tried under Admin and Administration just hitting ENTER still says "The system could not log you on. make sure your User name and domain are correct, then type your password again. Letters in passwords must be typed using the correct case". (which is a little different then i've been getting when I log under my sons user name. Any other ideas?? lol I am at my computer and have the laptop beside me...thank you again!

ok,what do you get when you go to safe mode, clicking on the admin acct ,does it ask for a password then also .

Yep it does. I have tried f5 & going into the command promt net user * ..enter, then the new user name and *.....then trying to log it into administrator mode even in safe mode ..still nothing. Online I can see where u can change the user name or the password, but its a little rough trying to figure out how to change both. I have 1 set up showing it can do what an admin can do, but it doesnt, it locks me out of everything the normal accts do