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Dec 26th, 2003
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program error for cd burner program

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I have Roxio Easy CD Creator 5 and I've used it for a few months now without any problems. Today i tried to burn a cd and a program error box popped up. It said, "CREAT50.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created." and i clicked ok. I restarted my computer and tried to burn the cd again on a new blank disk and this error came up again. What is causing it and how do i fix it? Thanks


-Billy
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Dec 26th, 2003
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Re: program error for cd burner program

Quote originally posted by billy61788 ...
I have Roxio Easy CD Creator 5 and I've used it for a few months now without any problems. Today i tried to burn a cd and a program error box popped up. It said, "CREAT50.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created." and i clicked ok. I restarted my computer and tried to burn the cd again on a new blank disk and this error came up again. What is causing it and how do i fix it?
Start by finding the error log and reading its contents. Post them so we can help.
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Dec 27th, 2003
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Re: program error for cd burner program

how do i find the log?
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Re: program error for cd burner program

Go to the Start menu, then to Settings, then to the Control Panel. Choose Administrative Tools. Click on error log. There should be a listing of all the system crashes and all the application crashes your computer has experienced over the past X amount of time.
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Dec 27th, 2003
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Re: program error for cd burner program

I went into Administrative Tools and i dont see error log. The only icons it has are Component Services, Computer Managment, Data Sources(ODBC), Event Viewer, Local Secuirty Policy, Performance, Services, and the last one it Telnet Server Administration. Would the error log be in one of those or is it located somewhere else?
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Re: program error for cd burner program

i dont know if this will help but try it http://www.roxio.com/en/support/ecdc...it_error.jhtml
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CLEARICE01 is offline Offline
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Dec 27th, 2003
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Re: program error for cd burner program

That might be whats causing the problem. I'll run my virus checker and let you know if it clears the problem.
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Re: program error for cd burner program

my virus scan found 2 viruses but it did not disinfect it. does anyone know a free website that will disinfect viruses?
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Dec 28th, 2003
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Re: program error for cd burner program

i found a program and one of the viruses have been removed. the second viruse it could not remove so it was renamed. i dont think that this virus was part of Roxio so if you can help me find my error log then we can go back and try that. thanks.
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Dec 28th, 2003
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Re: program error for cd burner program

Some error logs are stored in the root of C:\ or c:\windows or maybe in the roxio folder in c:\program files\roxio
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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