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May 14th, 2005
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Running Windows Installer in Safe Mode - XP

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Well, I installed Microsoft Office, but whenever I try to run the computer in normal mode, it freezes. So, I have to try and uninstall it in safe mode but it says you can't. So, I need help.
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Kalthanis is offline Offline
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since May 2005
May 14th, 2005
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Re: Running Windows Installer in Safe Mode - XP

Can you provide us with some more on your problem.

Delete microsoft office from your startup and then try again.
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nanosani is offline Offline
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May 14th, 2005
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Re: Running Windows Installer in Safe Mode - XP

Its not even in my startup...

Whenever I turn on my computer, I log on, and it runs fine for about 10 seconds.
But whenever I hover my mouse over the taskbar, I have that hourglass thing, and I can't click anything. Thats all I can say really.
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Kalthanis is offline Offline
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May 14th, 2005
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Re: Running Windows Installer in Safe Mode - XP

See if your processor usage is fine ... if its upto 100 % .. see which process is taking the processor ... if its explorer.exe ... end process and then start a new task "explorer"...
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nanosani is offline Offline
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May 14th, 2005
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Re: Running Windows Installer in Safe Mode - XP

Thats not working. It never used to be like this, only when I installed Office.
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Kalthanis is offline Offline
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May 15th, 2005
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Re: Running Windows Installer in Safe Mode - XP

Quote originally posted by Kalthanis ...
Thats not working. It never used to be like this, only when I installed Office.
Whats not working ?? is your cpu usage normal ??
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nanosani is offline Offline
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May 15th, 2005
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Re: Running Windows Installer in Safe Mode - XP

Kalthanis, download and use the Windows Installer cleanup utility
http://support.microsoft.com/kb/290301

See if the uninstall works OK after that. Download it on another PC and save it to CD if necessary, and install/run it in Safe mode on yours.
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Catweazle is offline Offline
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since Mar 2004
Jun 23rd, 2010
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Re: Running Windows Installer in Safe Mode - XP
To make Windows Installer work under safe mode, you need to create a registry entry for every type of safe mode you are logged in to.

1.Safe Mode.
Type this in a command prompt:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer" /VE /T REG_SZ /F /D "Service"
and then “net start msiserver”

This will start the Windows Installer Service in safe mode.

2.Safe Mode with Networking
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MSIServer" /VE /T REG_SZ /F /D "Service"
and followed by “net start msiserver “

This will start the Windows Installer Service in safe mode with Networking.
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shanefever is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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