Hi Bella. Does this error message appear every time you use Word? What antivirus and firewall do you have installed?
Catweazle
Grandad
4,335 posts since Mar 2004
Reputation Points: 229
Solved Threads: 149
Close Word.
Use Windows' search function to locate and delete every instance of the file normal.dot
Restart Word and see if the problem is fixed.
Catweazle
Grandad
4,335 posts since Mar 2004
Reputation Points: 229
Solved Threads: 149