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Nov 7th, 2009
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Cursor freezes in safe-mode screen - cannot get to safe-mode

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When I first start up my computer, it goes to the safe-mode screen automatically. After this, my cursor will not move within the screen to get to the safe-mode to select it. Therefore, since the cursor sticks - windows counts down and then it recycles and does the same thing over and over.

Can use any help on what my next step might be here. Thanks!
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casumil55 is offline Offline
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since Nov 2009
Nov 7th, 2009
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Re: Cursor freezes in safe-mode screen - cannot get to safe-mode
Hi,
Try pressing Ctrl+Alt+Del and see if you can access "Task Manager".
If not, put your windows CD in the drive, set your boot to CD and see if you can start a repair from CD, if you can we will guide you later what to do.
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Bob_180_Bob is offline Offline
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Nov 8th, 2009
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Re: Cursor freezes in safe-mode screen - cannot get to safe-mode
It could be faulty ram or ram not specific to your PC. Ram have different mhz. DDR400 is backward compatible so if you require DDR 333mhz, you can use DDR400 but you cannot use dDDR333 with DDR266 mixed.

If you are using AMD and a Nvidia video card you need ATI video card. There have been some compatibility erros when using Nvidia with AMD.
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Jupiter 2 is offline Offline
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Nov 10th, 2009
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Re: Cursor freezes in safe-mode screen - cannot get to safe-mode
roll back your drivers recently installed in your pc
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epok13hart is offline Offline
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Nov 10th, 2009
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Re: Cursor freezes in safe-mode screen - cannot get to safe-mode
Click to Expand / Collapse  Quote originally posted by epok13hart ...
roll back your drivers recently installed in your pc
the computer will not boot ,please explaint to poster how to roll back drivers if they cant boot computer
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caperjack is offline Offline
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since Aug 2003
Nov 10th, 2009
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Re: Cursor freezes in safe-mode screen - cannot get to safe-mode
Just a thought, you might have added a component recently and it is this item that is causing the problem. Maybe you have a USB device connected at start up? Maybe you have something in the startup processes?

You might have to do a reinstall, just upgrade, and not new install, if the problem continues. It is hard to determine a problem without all the facts about what you may have done or not have done. Maybe there is a CD in the CD drive?

If you have set your CD drive as master and your HDD as slave, this could cause a problem especially if there is a cd (DVD) in the drive.

You might have inserted a new Video card or changed the Ram or something.

Also, some mouses can cause this error if the mouse has side buttons as well as regular buttons.

Also, if your keyboard has internet buttons and all those extra option keys, you may have bumped a key on start up or the keyboard might be faulty. Igf the keyboard is wireless, then new batteries might be needed.
Last edited by Jupiter 2; Nov 10th, 2009 at 8:01 am. Reason: Extra info
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Jupiter 2 is offline Offline
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