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Jan 5th, 2004
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Win XP won't shut down

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I've just installed Win XP pro, clean install - the problem is the computer will not shut down. When I click Shut Down, the lights on the tower will flicker a bit, might get a hourglass which then returns to a pointer, but I do not leave the desktop. Everything is still functional. The same thing happens with Restart. I can go into the Sleep Mode though.

I've checked the Power Management settings - there is no APM selection, it isn't available in the BIOS either.

Am at a loss

SIS630 board, 192 mbs RAM

Any help is desparately appreciated!
Tara
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Re: Win XP won't shut down

mine stays on window is shuuting down
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Re: Win XP won't shut down

My computer wont, not shut down, although it sometimes lags, and takes five minutes to shut itself off.

To get by this, I do the following:

1.) Close any running tasks, virus scanners, firewalls, task bar programs
2.) Hit Ctrl+Shift+Esc to open TaskManager
3.) Go to the processes tab, and end any processes that are not needed.
4.) In the processes tab, end the process "explorer.exe" Note: Your taskbar will disappear at this point.. this is what usually causes mine to freeze
5.) In the task manager, select Shut Down, and then select either Turn Off, or Restart.

Hope this works.
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Re: Win XP won't shut down

Have a Read .
http://aumha.org/win5/a/shtdwnxp.php
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Re: Win XP won't shut down

mine says windows is shuting down and stuff but I have to hit the power button it's like with windows 95 and 98 it says "it's now safe to turn off your computer"
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Re: Win XP won't shut down

help
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Re: Win XP won't shut down

Quote originally posted by turtle10 ...
I've just installed Win XP pro, clean install - the problem is the computer will not shut down. When I click Shut Down, the lights on the tower will flicker a bit, might get a hourglass which then returns to a pointer, but I do not leave the desktop. Everything is still functional. The same thing happens with Restart. I can go into the Sleep Mode though.

I've checked the Power Management settings - there is no APM selection, it isn't available in the BIOS either.

Am at a loss

SIS630 board, 192 mbs RAM

Any help is desparately appreciated!
Tara
guys if you have your OWN problems start your own THREADS

has any of this helped you tutrle?
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Jan 7th, 2004
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Re: Win XP won't shut down

nope, am still at a loss. Had already looked at the site from caperjack, but it didn't address the same problems.

I've been told to flash the bios, which I've never done before....am nervous because of the consequences. also been trying to learn the differences between apm and acpi, not sure whether the latter should be enabled or disabled......anything I do though the machine still doesn't shut down, it stays at the fully functioning desktop.
Tara
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Re: Win XP won't shut down

Quote originally posted by turtle10 ...
I've just installed Win XP pro, clean install - the problem is the computer will not shut down. When I click Shut Down, the lights on the tower will flicker a bit, might get a hourglass which then returns to a pointer, but I do not leave the desktop. Everything is still functional. The same thing happens with Restart. I can go into the Sleep Mode though.

I've checked the Power Management settings - there is no APM selection, it isn't available in the BIOS either.

Am at a loss

SIS630 board, 192 mbs RAM

Any help is desparately appreciated!
Tara
I aint now trained computer tech,but i have learned a lot by reading and doing things for others and I have built a few computers and repaired a few ,and have never come across a computer that didn't have APM either in windows or in the bios !! I think it has to be one or the other .do you know what motherboard is in your computer .
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Re: Win XP won't shut down

sis 630
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turtle10 is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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