[QUOTE=chrisbliss18]DJSILVERMAN, there is not an easy fix for you.

chrisbliss 18
i sent you the service tag. were you able to get it, do you think there is something that can be done?

Greetings,

I suppose you using Active@ password changer utility to reset your lost password. That worked for me really great before, it is a small and really easy to use tool that never failed.

http://www.password-changer.com/

DJSILVERMAN,

I will state this a little more clearly:

CREATE YOUR OWN THREAD.

Your initial issue has nothing to do with the one in this thread. Don't post any more information about your system in this thread-- no one can help you with this. If you really own the system, and you can verify ownership, contact Dell Technical support, and they might be able to help you out. Otherwise, your laptop is useless.

I don't care what you disassemble on those systems, that's not going to take out the password. It's not something as easy to remove as a desktop's BIOS password-- they're not kept in CMOS.

it wont work, the password is on the BIOS, and the laptop wont boot pass that stage, i need to enter the password before it can boot. i tried disconnecting the CMOS battery, but i guess DELL HAS A WAY OF HIDING THINGS.

is there any troubleshooting steps