Go into the control panel. And then to User Accounts. See if there is a "family.family" account. If so, change the username to simply "family".
Another thing to try is to go into the control panel. Click Administrative Tools. Then go to Computer Management. In the left frame, click where it says Local Users and Groups and then click on Users. In the right frame, notice all the usernames registered with your system show up. Let us know if there is a family, family.family, etc.
cscgal
The Queen of DaniWeb
19,421 posts since Feb 2002
Reputation Points: 1,474
Solved Threads: 229
So you're saying that the "family" user uses the "family.family" home folder? And the "family" home folder does nothing?
cscgal
The Queen of DaniWeb
19,421 posts since Feb 2002
Reputation Points: 1,474
Solved Threads: 229