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Windows NT / 2000 / XP Discussion Thread
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Views: 2704

Jan 22nd, 2004

Word (and other utilities) don't load correctly

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When trying to load Word, a command prompt dialog box pops up for a few seconds before disappearing. Nothing else happens. The same problem occurs with most other utilities - it won't even run something simple like a ping command. The OS is Windows XP Home (no SP installed), and the Office version is Office XP for Students.

Any ideas as to what might be causing the problem? It's very frustrating.

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j-lo

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Newbie Poster

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Jan 22nd, 2004

Re: Word (and other utilities) don't load correctly

Obviously a macro/trojan/worm/etc ..

Run the proper scanners and find out!

floris

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Junior Poster

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Jan 26th, 2004

Re: Word (and other utilities) don't load correctly

all very well, but my it's sister's computer and she doesn't have a virus scanner installed. to make it worse, windows installer wont run so can't install a scanner, and she wont have internet connection for about 6 months, so can't run an online scan. Any more ideas?

j-lo

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Newbie Poster

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Jan 26th, 2004

Re: Word (and other utilities) don't load correctly

I'm not sure about McAfee, but Norton AntiVirus is a bootable CD. You can set the computer's CMOS setup up to boot from the CD. Then, pop the cd in the drive and restart the computer. It will perform a scan from DOS. Unfortunately, with no internet connection, newer viruses won't be scanned for.

cscgal

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The Queen of DaniWeb

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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.

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