Monitor help (Sorry if this is the wrong forum)

[DennisDuBay]

Hey there everyone. First post. Hope you can help.

Freind of mine recently moved. When she went to hook up the computer, she turned the monitor on, and got a black screen. The green light on front indicated that it "SHOULD" be on, but, alas ... it wasn't. So, i told her to hook up another monitor. She got her sisters monitor, hooked it up ... and, you guessed it. Nothing!

So, i asked her the simple questions first.

1. Did you plug the monitor in? Yes.
2. Did you plug the monitor into the computer? Yes.

I guess, i'm lost. Anyone have anymore ideas?

Dennis
(Thanks in advance, my friends.)

[alc6379]

Do you get any video at all, like before Windows loads? Can you try hitting the F8 key as the system boots?

Maybe the video modes are set too high-- try booting into Safe Mode after hitting F8, or try VGA mode. From there, you should probably consider removing and then reinstalling the video card drivers.