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Windows XP, update

I use Win xp with IE 8, I want to do a windows update, I went to the update section, it wants to install MS Framework 1.1 Service pack 1, during installation it encounters a problem with sl56.tmp, consequently it ceases installation and needs to close. Before doing the update, I have done a restart and paused protection on the antivirus program, is there anything else I should have done before I started the installation. I looked in MS knowledge base but I can't find any info relevent to my problem.
Can you please help me, thank you so much.

primero
Newbie Poster
20 posts since Dec 2009
Reputation Points: 10
Solved Threads: 0
 

I will say that Microsoft offers free help with updates - Cool! The only downside is that it may take some time. I would begin that process if I were you.

Having said that, I would download and save the service pack to your desktop, close all windows and run it. Let us know how it works out for you.

http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&displaylang=en

Good Luck

techsheaven
Posting Pro in Training
483 posts since Oct 2009
Reputation Points: 55
Solved Threads: 48
 

Hello Techsheaven,
Thank you for your reply but I managed to fix the problem ok.
Thank you,

primero
Newbie Poster
20 posts since Dec 2009
Reputation Points: 10
Solved Threads: 0
 

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