Computer doesn't shut down

[Steve434]

Every time I try to shut down my computer it just does nothing and goes back to the original main screen. It doesn't freeze or do anything malicious, it just goes back to a normal operting computer. However about 1 in 5 times it does turn off as if nothing ever went wrong.

[OrvT]

computer won't shut down. Ignors "shut down" command.

[pcs365_4]

Hi Steve, check for the processes in Task Manager that are not ending. Alternatively, you can shutdown your pc by refering commands mentioned on: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/shutdown.mspx?mfr=true