Using internet explorer go to housecall.antivirus.com. They have an online spyware/antivirus scan that is free and pretty decent. There are other free antivirus scans online as well, but I recommend this one. Its updates by the hour so it should be able to remove it. Also, make sure you mcafee is updated before you scan.

Why Con't Ues Panda Online Scanning It Will Give Solution To U

You can use panda online scan, housecall is just my preference .

Online scans aren't worth it. I've had bad experiences with them. If you've got a trojan horse, and McAfee isn't helping, try using Spybot S&D or Adaware. These programs may be able to help you out. Also, try using Norton 2005. I've had excellent experiences with this.

Panda AV sucks big time

If by "refresh installing windows" you mean running setup over the existing windows install, you're unlikely to solve the problem as the trojan will corrupt any freshly copied system file. I'd recommend a format of the Windows partition and a clean install of Windows

goldeagles' suggestion about using spybot s&d and adaware are on the mark, I would also download ewido security suite and run it, it too is free.

http://www.download.com/Ewido-Securi...-10326287.html

Thank you all so much for your help. I ran the housecall antivirus/antispy per Shane's suggestion and it found 10 PUPs which I deleted. It also gave me 22 problems to fix by downloading patches. I only had time to do 1 last night, but I am going to do the other 21 (!) after work today and then run it again to see if the problems are fixed. If not, I guess I should try the Adaware download. I thought McAfee was supposed to block this crap! It's all very frustrating.
Thanks again!

I would run all of the suggested programs, they are not redundant. I have run spyware s&d and then spyware doctor after and had it find problems that the other didn't. You should clear out your cookies on a regular basis if your on line very much, you would be surprised at how many of the items spyware and adaware find that are in the form of cookies.

Good advice DCC, I spyware scan my PC almost twice a week, and a full virus scan a week, whilst your PC does nothing, can't hurt.

Throw Microsoft Anti-spyware into the mix, it is the most superior