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The application or DLL is not a valid Windows image. Please check this against your..

Everytime I try to use mozilla firefox or google chrome a message pops up reading "The application or DLL C:\WINDOWS\system32\USP10.dll is not a valid Windows image. Please check this against your installation diskette". It only lets me use internet explorer web browser.

I have tried many different things to try to fix it but have had no luck. I tried restoring my computer, running an anti virus program, restarting my computer, etc.

Please help. If you need any more information please let me know.

Thanks.

duguti999
Newbie Poster
1 post since Jan 2011
Reputation Points: 10
Solved Threads: 0
 

let try a system file checker scan see if it will fix corrupt dll file .
follow directions here.
http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm

if that doesent work get hijackthis progrm and do a scan save and post the log here
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html

caperjack
I hate 20 Questions
Team Colleague
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
 

I had the same problem, different file name, and checked Microsoft's support website. I am fully up to date with virus protection and was pretty sure I didn't have any kind of malware. Microsoft recommends renaming the file, adding .old (in your case that would be USP10.dll.old) and restarting your computer. It doesn't require complex downloads, is easily reversible if it doesn't work, and it fixed my problem.

kkbari
Newbie Poster
1 post since Jan 2011
Reputation Points: 10
Solved Threads: 0
 

Yes, usp10.dll is a protected file. Renaming it will generate another copy from cache. Or should... And then restart... see *.
Renaming... it's easy to lose track of renamed files, I put a couple of zeroes in front, then they go to the top of the list for easy deletion upon restart [* the sys may still be using it if it was already loaded, even though renamed, and so deletion will not be permitted]. So 00usp10.dll.old

gerbil
Industrious Poster
4,209 posts since May 2005
Reputation Points: 239
Solved Threads: 301
 

Hi I have this, but when i go to command prompt and cannot type, what should I do.
Thanks

ineedhelp :/
Newbie Poster
1 post since Jan 2011
Reputation Points: 10
Solved Threads: 0
 

This article has been dead for over three months

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