Hello,
I am using Windows XP Home edition and my mouse does not work in safe mode, otherwise, it works without any problems. The keyboard works in safe mode. Will you please tell me how I can get my mouse to work in safe mode? I've searched the internet and the Microsoft Knowledge Base and only found something relating to Windows 2000 or earlier.

I am using a serial mouse and connecting to my computer's serial port.

The registry shows this:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\
sermouse.sys

sermouse.sys shows this:
Name Type Data
ab (Default) REG_SZ Driver


In Control Panel\Mouse\Hardware\Properties\Driver\Driver Details:

Driver files:
(green check mark) C:\WINDOWS\System32\DRIVERS\mouclass.sys
(green check mark) C:\WINDOWS\System32\DRIVERS\sermouse.sys

File version for mouclass.sys is 5.1.2600.1106 (xpsp1.020828-1920)
File version for sermouse.sys is 5.1.2600.0 (XPClient.010817-1148)
both have the Digital Signer: Microsoft Windows XP Publisher

Both files, sermouse.sys and mouclass.sys, do appear in the System32\Drivers file. The mouclass.sys entry does not exist in the registry. I tried adding mouclass.sys to the registry--no effect--although I let stand the name as (Default) because I didn't know what else to call it. Next, I tried deleting sermouse.sys and leaving mouclass.sys in the registry--no effect. So, I returned everything back to what it was. I added sermouse.sys and deleted mouclass.sys. Will you help me?

Thank you,
Sabrina