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Dec 7th, 2005
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Trouble Submitting Forms on Certain Websites

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I have a client here that's have a very unusal problem. They can access and navitgate around the internet without any problems, but when they try to go through a form submission the resulting form post never goes through and they get a timeout error. Also, they have several computers setup on their local network and they all behave the same across different internet browsers, (IE, Netscape, FireFox).

We've tried checking their MTU settings, but it seems to be set to 1472 which is the same on my network. We've also gone down the usual route of clearing cookies/cache/rebooting/rebooting the router.

Has anyone seen anything like this before? What could be stripping out a form post? Does anyone have any suggestions?

Thanks,
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mtrobbin is offline Offline
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since Dec 2005
Dec 30th, 2005
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Re: Trouble Submitting Forms on Certain Websites

I've heard of this problem before regarding forum posting, typically these users also have issues with downloading, but could still browse. I had a friend with the problem this week - she was on a wireless network and her problem was poor access to the router. I've read other forum posts where the problem is the ISP providing a poor quality internet service. If resetting the routers/modems etc doesnt do the trick, contact the clients ISP.
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Stuart is offline Offline
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since Feb 2005

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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