Sorry, for any more than that, we cannot help with as it is against our rules.
crunchie
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Sorry, for any more than that, we cannot help with as it is against our rules.
There is one more thing we can suggest, which is filed under the obvious answer is often the best:
Contact the school from which you bought the laptop and tell them you either want your money back or a working laptop (assuming it was bought as such)
happygeek
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