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Apr 27th, 2006
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Browser problems

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Hi guys, new to this site, been looking for a while now and is excellent. Now I have (or my daughter at Uni has!) a problem with the browser.

I have Windows XP.

Message "your browser settings prevent you from automatically redirecting to a new URL." pops up when trying to access E Bay, banking, hot mail.

System restore comes up with blank page. Cannot download Microsoft SP2.

So far.... added these (e bay etc) to trusted sites - no luck

Lowered security settings - no luck

Incidentally on help section in Internet explorer to check version of browser, the version and Cipher strength is blank.

I did recently remove Norton Anti virus and part of the program will not remove. Even tried removing using the fix through Symantec Uninstall tool but get so far and the page is blank. A previous post on here suggested this.

Current anti virus Ad Aware and AVG.

Sorry for the waffle not that bright when it comes to IT and would appreciate any help.

Many thanks

Andy
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Andy Ferg. is offline Offline
9 posts
since Apr 2006
Apr 27th, 2006
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Re: Browser problems

For the blank page in system restore try these commands:
Go to Start, choose run and execute cmd.
Type regsvr32 jscript.dll
Type regsvr32 vbscript.dll


That might help you with the symantec tools(not the activex page) which you can download from here:
http://tinyurl.com/h5kfb
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gemini4 is offline Offline
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since Jan 2006
Apr 27th, 2006
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Re: Browser problems

Thanks for your advice.

When you hit Run, you get the "Open box" Do you type in execute cmd first then Type the two other commands?

Thanks
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Andy Ferg. is offline Offline
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since Apr 2006
Apr 27th, 2006
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Re: Browser problems

Start>Run>Type cmd then in then the black screen that pops up type:

regsvr32 jscript.dll
regsvr32 vbscript.dll

Hit Enter after each one.
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tayspen is offline Offline
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Apr 28th, 2006
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Re: Browser problems

Thanks again, will let you know the results later today.
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Andy Ferg. is offline Offline
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Apr 28th, 2006
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Re: Browser problems

Done all that and guess what? It works!!!!!!!!!

Browser has been restored showing version and cipher strength. Norton has gone forever! Can access e mail etc albeit pages a bit funny. Perhaps reboot will help.

Much appreciated help, will keep thread open for a couple of days just in case!
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Andy Ferg. is offline Offline
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Apr 28th, 2006
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Re: Browser problems

Cool, Glad you got it back to normal .
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tayspen is offline Offline
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since Jul 2005
Apr 29th, 2006
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Re: Browser problems

Cant access Microsoft site to download SP2. Skype intermittent. Driving me nuts! Any ideas?

Thanks
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Andy Ferg. is offline Offline
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since Apr 2006
Apr 30th, 2006
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Re: Browser problems

Yes download and installe service pack 2 from here: http://service2.notlong.com

Make sure though that you backup your data before installing. It might crash on your system.
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gemini4 is offline Offline
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since Jan 2006
May 3rd, 2006
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Re: Browser problems

Have XP

When trying to access MSN I get message"Your gateway appears to be offline"

Other sites I get " Invalid syntax error" or "cannot find server"

My original problem was on another thread:

Did all as advised except downloading SP2 as I cannot back up date at this time.

Tried system restore but only goes back 1 week when I was having the original problems.

I pray for your help as I am a complete novice at all this stuff.

Forgot to add. I have completely removed Norton Anti Virus using their uninstall tool. The Browser is IE6 with 128 bit cipher strength. These details were not highlighted in the "about IE" box prior to the earlier fix (see above thread).


Thanks in advance

Andy Ferguson
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Andy Ferg. is offline Offline
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since Apr 2006

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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