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CDRom drive missing from My Computer

The drives for my CDRom and CD Burning are suddenly missing when I click on 'My Computer'. I am not sure when they went missing. I did a Belarc system check and they are not shown. My OS is WinXP Pro SP2.

Can I do something in system restore. Can I keep resetting system restore and go back day by day until they re-appear?

Joe

Joe2
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Do you use a Desktop PC or Notebook?

pillboxusa
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Did you happen to use any virtual drive software? If so what was it?

tayspen
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The drives for my CDRom and CD Burning are suddenly missing

Yup- they do that sometimes... :mrgreen:

* Download the attachedxp_cd_dvd_fix.zip file.

* Right-click on the file and choose the "Extract all..." option; follow the Wizard's prompts to extract the enclosed xp_cd_dvd_fix.vbs file.

* Double-click on xp_cd_dvd_fix.vbs to run it. If you receive a confirmation or warning message asking if you really want to run the script, choose YES. When the script finishes running, you will get a message saying that it has done so, and that you should reboot.

* Reboot the computer, and then check Device Manager; your drives should be present again.

Attachments xp_cd_dvd_fix.zip (0.6KB)
DMR
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I use a Desktop

Joe

Joe2
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The type of computer doesn't actually make a difference when it comes to this particular problem.
Please run the "fix" script I provided in my last post; it repairs the Registry corruption which usually causes the "disappearing" CD/DVD drive syndrome.

DMR
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Ran the script but the drives have not reappeared.

Joe

Joe2
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DMR you are a star! Tried shutting down and rebooting a second time and lo and behold, my drives were back, That's probably why the call thempersonal computers. Thanks a million and thankyou to everyone for their help

Joe

Joe2
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Very cool; glad that worked! :)
I've had a couple of instances where a second reboot was needed as well; I'm not sure why it doesn't always take the first time.

By the way- here's a link to Microsoft's description of the whole issue if you're interested:
http://support.microsoft.com/kb/q270008/

DMR
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Yup- they do that sometimes... :mrgreen:

* Download the attached xp_cd_dvd_fix.zip file.

* Right-click on the file and choose the "Extract all..." option; follow the Wizard's prompts to extract the enclosed xp_cd_dvd_fix.vbs file.

* Double-click on xp_cd_dvd_fix.vbs to run it. If you receive a confirmation or warning message asking if you really want to run the script, choose YES. When the script finishes running, you will get a message saying that it has done so, and that you should reboot.

* Reboot the computer, and then check Device Manager; your drives should be present again.

Thank you DMR it worked for me. Ive been tearing my hair out ALL day trying to fix it. :cheesy:

ciderman22
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Aonther satisfied customer; now that's what we like to see.
Glad we could help you get it fixed before you had to go out and buy a toupee, ciderman22! :mrgreen:

DMR
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Aonther satisfied customer; now that's what we like to see. Glad we could help you get it fixed before you had to go out and buy a toupee, ciderman22! :mrgreen:

My only problem now is that both cd roms dont recognise blank cd's or dvd's so I cannot copy to them.

Off to start another thread :eek:

ciderman22
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Off to start another thread :eek:

Thanks- that would be the thing to do.

DMR
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The gremlins have struck again. My CD Rom drive has disappeared once more although my drive for burning CD's is still there. Device Manager shows only my CD burning drive. There are no remarks, alerts or anything marked in the device manager.

Any ideas please.

Joe2

Joe2
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No CD-ROM drive at all in Device Manager, eh? That's not a Good Thing...

* Is there any indication of the CD-ROM drive's existence in the BIOS' setup pages?

* When you insert a CD into the drive, can you hear any indication that the drive is at least trying to spin up and read the disk?

DMR
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Checked my BIOPS settins which said Secondary IDE Slave (my CDRom drives) not installed.

I shut down my computer and removed the ribbon cable and replugged and I did the same with the power cable. Revbooted and the drives are OK. I can only assume that a connection had somehow come loose.

Please accept my apologies for wasting your valuable time although you have increased my knowledge considerable on this question.

I searched Google to find out how to access my BIOS and on my computer it is tapping the delete key whilst booting up which alerted me to a possible physical connection problem inside the computer.

I thank you most sincerely for all your undoubted expertise and help.

Joe2

Joe2
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Checked my BIOPS settins which said Secondary IDE Slave (my CDRom drives) not installed.

I shut down my computer and removed the ribbon cable and replugged and I did the same with the power cable. Revbooted and the drives are OK. I can only assume that a connection had somehow come loose.

It's a pretty rare coincidence to have a software problem with the drives followed directly by a hardware problem, but I'm glad you were able to find/fix it so quickly. I searched Google to find out how to access my BIOS and on my computer it is tapping the delete key whilst booting up which alerted me to a possible physical connection problem inside the computer.Good initiative, and good work on your part! :) Please accept my apologies for wasting your valuable time...Absolutely no apologies needed here; we volunteer our time because wewant to help people get their problems fixed.

DMR
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Check your ide cable..Plug it back

Maroll
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Check your ide cable..Plug it back

:o Um... he did; that was the fix:I shut down my computer and removed the ribbon cable and replugged and I did the same with the power cable. Revbooted and the drives are OK. I can only assume that a connection had somehow come loose.

DMR
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Hi CyrosImmortal,

First of all- welcome to DaniWeb :)

We ask that members not tag their questions on to a thread previously started by another member (regardless of how similar your problem might seem). Not only does it divert the focus of the thread away from the original poster's problem, but it also makes it less likely that you yourself will get the individual attention that you need.

Given that, I've split your question into its own separate thread, which can be found here:
http://www.daniweb.com/techtalkforums/thread47206.html

For a full description of our posting guidelines and general rules of conduct, please see this page:

http://www.daniweb.com/techtalkforums/faq.php?faq=daniweb_policies

Thanks for understanding.

DMR
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This article has been dead for over three months

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