Lost Sound

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I have Avance AC97 Audio on my Xp system.
Lost sound so I went into Device Manager and there is this message:

Device Status: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)

I clicked on troubleshoot and got this error:
Windows cannot open Help and Support because system service is not running. To fix problem, start the service named "Help and Support".

I have been searching my system trying to find where to start this service - anyone have an idea how?

Kathy

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dragonk

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Jul 21st, 2006

Re: Lost Sound

Uninstall the drivers then reinstall. This is the quckest and easiest solution:cheesy:

knsljo

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Jul 22nd, 2006

Re: Lost Sound

Quote originally posted by knsljo ...

Uninstall the drivers then reinstall. This is the quckest and easiest solution:cheesy:

Thanks for answering.
The computer was given to me without any disks, so I have nothing to reinstall into the computer.
I found a website that has driver downloads and I tried that yesterday. All I have now is more "crap"on my system.
Kathy

dragonk

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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.

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