Is it 'popping up' when you first strat the system, or is it 'popping up' at random times when you are using it?

If it is 'popping up' during regular use, what specifically are you doing on your system when this happens?

Is this 'service pack' the result of an automatic updating feature that you have enabled?


I realise that all sounds a bit like "20 questions" but I'm trying to draw out a better picture of what's happening on your system. The most likely explanation is that by 'deleting files' you've managed to disable some feature (or perhaps some malware) but not removed it correctly. Search and delete is never an appropriate procedure for dealing with issues related to Windows PCs.

It is popping up whenever I access a drive (ie: my computer) or when I open IE (web browser). It does not pop up during startup. It only does it when I logon to the computer as certian user. When I logon to my coorporate domain it does not do it. It used to try to run but could not finish since I wasn't connected to my coorporate lan.

I think the service pack issue was created by an IT guy working on my machine but they won;t help resolve this since it is a user setup for home use so I can connect to my home lan.

I did a search for this topic and found advice to delete keys in the registry and etc so I followed that advice.. It at least stoppped it from going into a long process of trying to run and now it just flashes 4 or 5 time quickly and then goes away. It only does it when I open IE or open my computer and select a folder.

I have win 2000 pro with IE 6.0

I had a similar problem with photo gallery here is how I fixed the problem:

goto http://support.microsoft.com/kb/290301 and download the Windows Installer CleanUp Utility select the program that is giving you the problem and click remove.
Good luck