1. Do you have a 5.1 surround soundcard? I have several systems here, and those which do not have a 5.1 surround soundcard installed can not have the speakers set to 5.1. All my systems are completely up to date with Windows Security updates.
2. Have you got your sound drivers installed correctly?
3. If you are using 'Windows Update' to obtain drivers for an OEM Creative soundcard, why? The drivers available from Microsoft for Creative cards have always been problemmatic, and have never provided full functionality for Creative cards. Use the reference drivers available from Creative instead. I would imagine the same principle holds for other manufacturers' products.
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Grandad
Offline 3,826 posts
since Mar 2004