954,124 Members — Technology Publication meets Social Media
Username:
Password:
Lost login information?
Have something to say? Contribute New Article Reply to this Article

Windows XP shutdown problems with MSN Browser

Hey, I recently installed MSN Premium browser on my computer. I did this for the MLB.tv service and the universal 'ease' of having everything microsoft running on my PC. The problem is, ever since I installed this browser, my computer will not shutdown, restart or log out of windows. I can lock my computer, but that is it. If anyone knows how to fix this problem, I would greatly appreciate it.

I have Windows XP Professional
All the latest service packs (just checked before coming here).

dont' think this matters but my PC is
an HP
has 384 MB of Ram
60 GB hard disk
only 1 ghz processing
pentium III
(as you can see, I'm not a computer guy)

whitewire
Newbie Poster
2 posts since Apr 2004
Reputation Points: 10
Solved Threads: 0
 

hello
what you need here is to donwload from symantec.com the sasser worm or the blaster worm removal tool and run them separately, while running log off the internet and close any open windows adn remove any new hardware or software you installed on your computer on symante.com you will find everything from what can the virus casue to what it does while it is on your pc and then if you can't fix this. try formatting your hard drive and erase any partitions you have and make new ones and don't use xp anymore try using 2000 or 98

david@mex
Newbie Poster
14 posts since May 2004
Reputation Points: 10
Solved Threads: 1
 

This article has been dead for over three months

Post: Markdown Syntax: Formatting Help
You