I just started a new job and the computer I was given is having a problem with playing wma and mp3 files. The files play but there is no sound. It will play startup sounds and other program sound files so I know the sound card is good. I tried reinstalling Windows Media Player and it did not help. I installed MusicMatch and have the same problem. I reinstalled all of the sound files that came on the Dell Resource CD for the computer. Does anybody have any other ideas for me to try?
Sue Whitehead
0
Newbie Poster
Recommended Answers
Jump to PostWhich version of Windows do you have? Which version of Windows Media player do you have?
Jump to PostWhat diagnostic program? A loopback cable or loopback plug is a piece of hardware necessary for troubleshooting certain functions of modem, sound, network, etc. cards; if you don't have one installed when you run certain diagnostics, those diags will either fail or complain that they can't be run without the …
Jump to PostThese problems also often occur after additional 'player' software is installed, and settings get changed accidentally or without your knowledge. I'd suggest uninstalling all such software except for media player and then trying to correct the problem by thoroughly checking all the Volume controls (including 'Advanced' settings to see if …
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Catweazle
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Grandad
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Sue Whitehead
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DMR
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Wombat At Large
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Catweazle
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MAD_DOG
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kimiowei
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kimiowei
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maex
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jingda
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You just revive a zombie thread
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e-papa
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anielabarbara
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