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Hi Dave,
Thanks for your reply. However, your idea brings about another problem which I posted elsewhere on this board: Every time I right-click on the Desk-Top, the computer freezes and I have to restart it. Thus, I can't proceed with your suggestion. No ideas as to how to repair this other problem were received to-date.
Thank you very much for your efforts in this regard,
Oded

odegani
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Sorry I missed seeing this other problem. Have you tried removing MS upgrade KB908531?? May work after a restart.
Dave

daveee
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Thanks again! No, I didn't try that. However, before I do try, could you, please, expand on why deleting this upgrade may help the problem?
Thanks,
Oded

odegani
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Microsoft's patch adds a executable file called Verclsid.exe, which validates shell extensions before they are loaded by the Windows Shell or Windows Explorer. HP's Share-to-Web Namespace Daemon (Hpgs2wnd.exe) causes Verclsid.exe to stop responding. The problem is usually but not always connected with Hewlet Packard software and NVIDIA. Try it you can always reinstall it

daveee
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Another thought. Try updating the NVIDIA driver in device manager (display adapters). This has been known to work.

daveee
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Hi Daveee,
I tried both suggestions: I updated the Nvidia card driver - no improvment. I then went and deleted the MS upgrade KB908531 - No improvment.
In both cases, when right-clicking on any of the icons on the desktop, or right clicking on the Start button, the computer freezes.
Thanks, again, for your suggestions. May be someone can add his/her own ideas.
Oded

odegani
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daveee
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This may be worth reading: http://forums.techguy.org/windows-nt-2000-xp/368431-solved-right-click-any-file.html#post2665614 Dave


Eureka! We are getting close! I went to the site mentioned there, selected option 2 and downloaded Shexview.exe. I disabled all of the non-Microsoft Context Menu Handlers and re-booted. The problem remained: Every file (in Windows Explorer) or any icon (in the DeskTop) I right-clicked caused the computer to freeze and the sand glass appeared and stayed forever. I could still move it with the mouse but nothing else. I restarted and enabled all of the context menu handlers.
I then decided to go and disable all of the non-Microsoft elements listed (icon handlers, etc.) This time it worked! I went back and re-enabled them one by one until I found the culprit: It happened to be an Acronis True Image Shell Extension. I plan to contact Acronis and ask them about it.
Thank you so much for putting me on the right track! I don't believe I would have ever found the reason without your help.
I also want to take this opportunity and thank, again, all the people of this board who expanded effort on my behalf and tried to help me.
Oded

odegani
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Hello all, I am new to this but felt I had to reply to this post. There is a very simple 'cure' for this line 65 non supporting action problem as there is with many of these things. Right click the desktop and select properties, click settings, click identify, a large figure will appear on the screen, simply press ok and your problem has been cured. Hope this works for you as it did for me. Dave



Hi Dave,

After resolving the "Right-click" problem (see post #28 on this board), I went back to your earlier suggestion quoted above. I right clicked the DeskTop (now I can!!) and selected properties/settings. The opened window is shown in the attachment (see "Attach Files", below). There is no "Identity" to click on...!
Am I missing something?
Oded

Attachments Display_prop.doc (52KB)
odegani
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I have the same problem. Followed the suggested steps and deleted desktop.htt. I then tried to refresh Desktop, but nothing happened; I still get the Active desktop recovery/Script error warning.
Any idea what's going on?

azsniss
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Great, it was a difficult one but I found the answer on Ask.com. Better than Google sometimes, worth remembering.
Dave

daveee
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I sure will! Thanks again.
Oded

odegani
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What do dyou mean by "refresh"? Did you reboot the machine? You must!

odegani
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hey, Oded, i'm glad you got the context menu problem sorted also [I'm just going through catching up on things..]. The Identify button? - you would not see that unless you had a video card capable of handling multiple displays, so nothing missed there [all Identify does is show you which screen driver/channel number you're watching..]. And i guess Acronis just were not IE7 ready.

gerbil
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Hi Gerbil. Thanks again for all the help and the follow-up. The people on this board are a great resource for help. I wrote Acronis about the problem and they recommended removing and reinstalling the program, which I did following the fix. Up until now - no further problems. I assume that something may have gone awry during the original installation. However, only time will, tell.

odegani
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Thanks Gerbil !
It really works ......

santoshmp
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desktop.htt pretty much controls the size and position of your desktop and the wallpaper you have on it, plus it includes a little activeX control to allow you to reshape it..... IE7 is a little bit incompatible with the old profile you may have had already. Since this file is automatically generated by windows, the best fix is to delete the old one[s] and let windows create a new one. To do this open an explorer window and go to tools > folder options > view, and uncheck hide protected opsys files. Apply and ok. Then do a search in your sys drive [usually c: ] for desktop.htt. It will be in Docs and Settings\User\Application Data\Microsoft\Internet Explorer. Delete them [it, whatever...]. Close the explorer window, rclick your desktop and click Refresh, and then go back and RECHECK that box. you really don't want those special files exposed all the time!!


Gerbil, I am trying to take ur advice on this same matter, but after deleting and refreshing it still didn't solve the matter. My Q. is , when you say "delete them, it " I have 4 or 5 files, but only the one under the exact location you say above did I delete. should I delete all the others also?
Thanks

greeneyedlady
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There should only be one desktop.htt in each user's Application Data\Microsoft\Internet Explorer folder. Delete it, because it will be regenerated. And restart; log off/on should work also... other users may have to do the same with their file.

gerbil
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There should only be one desktop.htt in each user's Application Data\Microsoft\Internet Explorer folder. Delete it, because it will be regenerated. And restart; log off/on should work also... other users may have to do the same with their file.

Sorry that I have so many questions, I only have one account, but two (admin)-desktop .htt folders, and one (computer) -desktop.htt folder and a (system 32)- desktop folder.
I really need this spelled out like a baby cause I'm not real sure how this works.
which ones are going?
thanks again.

greeneyedlady
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It seems all the fixes for this problem has to do with opening IE. I cannot open it at all. When I click on IE, nothing happens. If I try to get into any other program, the Active desktop recovery message comes up.

Argh!

momrocks
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This question has already been solved

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