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Jun 3rd, 2004
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Desktop recovery

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my system is hp510n 512 mb ram 40 gb hard drive. i can open ms explorer and nero, mirc fine. but i cannot open my computer or hp pavillion or i.e. my desktop keeps shutting down due to error. i try all three options but they dont restore my active desktop. when i try to open the apps that i mentioned all my desktop icons disappear for one or two miutes and the desktop shutdown screen reappears. registry mechanic is the only program i have recently downloaded. i have tried system restore but it wont restore my computer to an earlier time. thank you.
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samwise2206 is offline Offline
5 posts
since Jun 2004
Jun 3rd, 2004
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Re: Desktop recovery

Are you running any anti-virus software?
If not try this:-

http://www.avast.com/i_idt_1016.html

Have you updated with the latest patches from Microsoft Windows Update?
If not try this and click Yes to install:-

http://v4.windowsupdate.microsoft.com/en/default.asp

Hope this helps

Aquarius
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aquarius is offline Offline
43 posts
since May 2004
Jun 3rd, 2004
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Re: Desktop recovery

Quote originally posted by aquarius ...
Are you running any anti-virus software?
If not try this:-

http://www.avast.com/i_idt_1016.html

Have you updated with the latest patches from Microsoft Windows Update?
If not try this and click Yes to install:-

http://v4.windowsupdate.microsoft.com/en/default.asp

Hope this helps

Aquarius
as a matter of fact i am running avast. but everytime i try to d/l the patch it goes incomplete and i have tried all the methods to lower my security features but it doesnt help.
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samwise2206 is offline Offline
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since Jun 2004
Jun 3rd, 2004
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Re: Desktop recovery

Use this link and scroll down to where it says Patch Availability
click on that and select your operating system:-
http://www.microsoft.com/technet/sec.../MS03-039.mspx
this should protect against Blaster virus

Use this link and scroll down to the section with your Operating System and download and run the patch:-
http://www.microsoft.com/technet/sec.../MS04-011.mspx
this should protect you against Sasser Virus
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aquarius is offline Offline
43 posts
since May 2004
Jun 3rd, 2004
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Re: Desktop recovery

Quote originally posted by samwise2206 ...
my system is hp510n 512 mb ram 40 gb hard drive. i can open ms explorer and nero, mirc fine. but i cannot open my computer or hp pavillion or i.e. my desktop keeps shutting down due to error. i try all three options but they dont restore my active desktop. when i try to open the apps that i mentioned all my desktop icons disappear for one or two miutes and the desktop shutdown screen reappears. registry mechanic is the only program i have recently downloaded. i have tried system restore but it wont restore my computer to an earlier time. thank you.
Have you used Registry Mechanic and made changes to your system? If so, do you know what they were?

You really should not 'fiddle' with programs which can alter the way your system works, or even disable functions entirely, because you can render the system unusable.

Does this sound like a potential explanation?

If so, and you've no idea what you've played around with, then perhaps a format/clean install is the best route to follow, avoiding the use of 'tinkering' programs next time round.
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Grandad
Catweazle is offline Offline
3,826 posts
since Mar 2004
Jun 5th, 2004
0

Re: Desktop recovery

hello everybody about using avast i wouldn't recommend it sincerely i didn't like this program it has a little weakness on a patch that send a virus to my pc and later couldn't remove it at last found what it was and removed it
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david@mex is offline Offline
14 posts
since May 2004
Jun 5th, 2004
0

Re: Desktop recovery

Quote originally posted by aquarius ...
Use this link and scroll down to where it says Patch Availability
click on that and select your operating system:-
http://www.microsoft.com/technet/sec.../MS03-039.mspx
this should protect against Blaster virus

Use this link and scroll down to the section with your Operating System and download and run the patch:-
http://www.microsoft.com/technet/sec.../MS04-011.mspx
this should protect you against Sasser Virus
"setup could not verify integrity of update inf. make sure cryptographic system is operating on this computer" is the message i get when trying to install either of the patches. man im at a lost as to what to do now.
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Newbie Poster
samwise2206 is offline Offline
5 posts
since Jun 2004
Jun 9th, 2004
0

Re: Desktop recovery

Quote originally posted by samwise2206 ...
"setup could not verify integrity of update inf. make sure cryptographic system is operating on this computer" is the message i get when trying to install either of the patches. man im at a lost as to what to do now.
What Operating system are you using?
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Light Poster
aquarius is offline Offline
43 posts
since May 2004
Jun 9th, 2004
0

Re: Desktop recovery

Quote originally posted by aquarius ...
What Operating system are you using?
the system i was using was xp. but last night i talked to computer tech at best buy and told him my problem and he said i needed to upgrade to xp professional saying that would fix the problem. well i bought the upgrade installed it and it hasnt solved my problem at all. if reinstalling windows didnt work im at a real loss as to what to do now. if you have any ideas i would appreciate. thanks.
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Newbie Poster
samwise2206 is offline Offline
5 posts
since Jun 2004
Jun 9th, 2004
0

Re: Desktop recovery

Quote originally posted by samwise2206 ...
my system is hp510n 512 mb ram 40 gb hard drive. i can open ms explorer and nero, mirc fine. but i cannot open my computer or hp pavillion or i.e. my desktop keeps shutting down due to error. i try all three options but they dont restore my active desktop. when i try to open the apps that i mentioned all my desktop icons disappear for one or two miutes and the desktop shutdown screen reappears. registry mechanic is the only program i have recently downloaded. i have tried system restore but it wont restore my computer to an earlier time. thank you.
Are you set up with just one user acount ,If so have you tried creating a new user acct in control panel /users .
To see if it has the same troubles !
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I hate 20 Questions
caperjack is offline Offline
12,713 posts
since Aug 2003

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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