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Jan 10th, 2007
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windows not loading

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i was installing some software when my laptop rebooted to this message

stop :c000021a fatal system error
the windows logon process terminated unexpectedly with a status of 0xc0000135 the system has been shut down

ive tried restarting in safe mode but i get the same message

can anyone help

many thanks
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mrnice is offline Offline
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Jan 10th, 2007
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Re: windows not loading

What did you install?
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iamthwee is offline Offline
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Re: windows not loading

i was installing mgi photo suite when it crashed can't even get it in safe mode
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Re: windows not loading

This error normally occurs when something went wrong with installing SP2. Perhaps the program you installed used some old config.
Anyway, to solve the problem you'll have to repair windows with the XP cd.

[edit] Found something else, you could try it [/edit]
Last edited by Nick Evan; Jan 23rd, 2011 at 4:04 pm.
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Re: windows not loading

sp2 was already installed , so it has to be mgi photo suite that i was installing . don't have a xp disk as windows xp was already installed on my lap top , ive been told that i can recover the system but ill lose all data , which includes all family photos (yes i know i should of back them up ) currently pricing up data retreivale before i recover the system and lose everything
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Re: windows not loading

You can use Puppylinux or Knoppix to salvage your files before recovering. And recovering != Formatting
Last edited by Nick Evan; Jan 23rd, 2011 at 4:04 pm.
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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