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Hardware and Software > Microsoft Windows > Windows NT / 2000 / XP > connected to network but not internet. help!
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Feb 1st, 2007
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connected to network but not internet. help!

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I'm new. Hope this is the correct place for my inquiry.

I'm running XPpro on a home network with several computers connecting directly to a router. I'm the only non-mac user and the only one who can't connect to our dsl. We recently got a new modem, a Westell Vistalink 327W. I was fine after installation then all of the sudden; no connection. I can't connect directly or through our wireless. I'm fine on other people's wireless, just not ours.

My automatic IP addresss is a 10.0.1.4 number, I've checked everyone else's and there's are192.168.1 numbers. this is the same for the gateway. When I manually reset mine to match, it doesn't help.

If anyone has any suggestions I would love some help. I've done some pinging, not connected, and I've also checked for firewall problems on my pc.

Thank you in advance. I do a lot of work on-line and this problem is a big one for me.
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slane is offline Offline
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Feb 1st, 2007
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Re: connected to network but not internet. help!

Well it could be a few things.
-Your lancard is set to a manual IP-adress so it doesn't get an adress from DHCP
-Your card is defect
-Something went wrong with the drivers

You could try removing all your network devices in devicemanager, reboot and then reinstall all the drivers.

Regards Niek
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Nick Evan is offline Offline
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Re: connected to network but not internet. help!

first you should try to manually set your IP to your network's numbers. after that, if your hardware is functional, you will be able to ping the router from the inside. after that, if the gateway is set right, and the dns resolving works you'll be able to ping google.com
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DimaYasny is offline Offline
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Re: connected to network but not internet. help!

Thank you so much! I manually set all the numbers and it works. I think the last time I did it I may have had the last 2 numbers of the IP ad wrong.

Any thoughts on why I couldn't automatically obtain these? Not so urgent, but I would like to avoid this in the future.

Thanks again. You made my day.
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slane is offline Offline
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Feb 2nd, 2007
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Re: connected to network but not internet. help!

well, you should look into your router's dhcp settings. dhcp should be turned on, and set to give out IPs, gateway and dns addresses
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DimaYasny is offline Offline
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Feb 3rd, 2007
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Re: connected to network but not internet. help!

And also make sure that the LAN connection on your computer is set to automatically receive IP via DHCP.
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goldeagle2005 is offline Offline
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Feb 4th, 2007
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Re: connected to network but not internet. help!

Click to Expand / Collapse  Quote originally posted by goldeagle2005 ...
And also make sure that the LAN connection on your computer is set to automatically receive IP via DHCP.
Yeah, it was. Unless that setting is different than the TCP/IP automatic one. And like I said, I had no problem connecting to any other network. Just this one.

Hmmm.... smart box sometimes confusing...
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slane is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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