i hope you tried to run sfc /scannow.... note the space? sfc is the file [a process..], scannow is a parameter that controls the process's operation.

Hi,
I ran the scan and it ask for me to put in my windows xp cd. I did that and it continued the scan. When it finished it just went off. I didn't give me any kind of message or anything. Is that what it's suppose to do? I don't know if it fixed anything yet or not.

Thanks,
Sheila

yep. What it does is check the protected files in windows for correctness - if it finds errors or mismatches it copies in a new file from the cd if it needs to. Finished, it closes. No fanfare.
Did you note my post on links? You can script in HTML how a link should work, but you can force IE and other browsers to behave how you wish by rclick context menu and other default behaviour options.... Now how is copynpaste going?

Hi,
The scan didn't work. When I restarted my computer I still got those error messages. So now what do I do? I've ran my virus scan and spyware and adware programs and it says I don't have anything on my computer. Please help me if you can it's driving me crazy!!!

Sheila

Oops. Please do these things in this order [but post all the logs only when you finish...]

==Download this temp file cleaner from http://www.atribune.org/ccount/click.php?id=1 --click in the download window to run it, and when ATF Cleaner opens go Select all, and then Empty Selected.
Next click Firefox [if you have that browser..] at the top, Select All again, and Empty Selected again. Follow that procedure also if you have Opera.
Close ATF.
[If you wish, save ATF Cleaner to your desktop or a cleaning folder somewhere as it is a fairly useful tool for occasional use.]

Is this the anti-spyware pgm you ran? If so, I'd like to see the log... otherwise:
==GET AVG antispyware 7.5 here.. http://free.grisoft.com/doc/5390/lng/us/tpl/v5 -the link is almost at the bottom of the page , avgas 7.5.0.50. Install it and UPDATE it.
Start AVG a-s 7.5; under Scanner/ Settings set Recommended actions to Quarantine, and run the scan. Save the log file and only then click Apply all actions. Post the log file.

== Get hijackthis: http://216.180.233.162/~merijn/files/HijackThis.exe
-install it to a new folder alongside your program files and then rename the Hijackthis.exe to imabunny.exe.
-in that folder start HijackThis by dclicking the .exe; now close ALL other applications and any open windows including the explorer window containing HijackThis.
-Click the Scan and Save a Logfile button. Post the log here.

Actually, I suggest you start a new thread over in viruses n spyware forum with this info..

Hi,
IE couldn't open the page for me to download the new version of AVG. There was a dns error in the address bar. Help!

Sheila

Here it is.

Run this thing, save the log file and post it here.

Hi,
I ran the hijackthis program and here is the log.

Logfile of HijackThis v1.99.1
Scan saved at 4:24:35 PM, on 4/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe
C:\PROGRA~1\verizon\SMARTB~1\MotiveSB.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\{345B6728-0BB1-1033-0823-040412200001}\Update.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ipwindows\ipwins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\Sheila\LOCALS~1\Temp\Temporary Directory 1 for HijackThis[1].zip\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F3 - REG:win.ini: load=C:\WINDOWS\system32\fkwrpabkw\winlogon.exe
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 1.1.1.1 f-secure.com
O1 - Hosts: 1.1.1.1 www.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.sophos.com
O1 - Hosts: 1.1.1.1 liveupdate.symantec.com
O1 - Hosts: 1.1.1.1 customer.symantec.com
O1 - Hosts: 1.1.1.1 dispatch.mcafee.com
O1 - Hosts: 1.1.1.1 download.mcafee.com
O1 - Hosts: 1.1.1.1 rads.mcafee.com
O1 - Hosts: 1.1.1.1 mast.mcafee.com
O1 - Hosts: 1.1.1.1 my-etrust.com
O1 - Hosts: 1.1.1.1 www.my-etrust.com
O1 - Hosts: 1.1.1.1 nai.com
O1 - Hosts: 1.1.1.1 www.nai.com
O1 - Hosts: 1.1.1.1 networkassociates.com
O1 - Hosts: 1.1.1.1 secure.nai.com
O1 - Hosts: 1.1.1.1 securityresponse.symantec.com
O1 - Hosts: 1.1.1.1 service1.symantec.com
O1 - Hosts: 1.1.1.1 sophos.com
O1 - Hosts: 1.1.1.1 www.sophos.com
O1 - Hosts: 1.1.1.1 support.microsoft.com
O1 - Hosts: 1.1.1.1 symantec.com
O1 - Hosts: 1.1.1.1 www.symantec.com
O1 - Hosts: 1.1.1.1 update.symantec.com
O1 - Hosts: 1.1.1.1 updates.symantec.com
O1 - Hosts: 1.1.1.1 us.mcafee.com
O1 - Hosts: 1.1.1.1 vil.nai.com
O1 - Hosts: 1.1.1.1 viruslist.com
O1 - Hosts: 1.1.1.1 www.viruslist.com
O1 - Hosts: 1.1.1.1 grisoft.com
O1 - Hosts: 1.1.1.1 www.grisoft.com
O1 - Hosts: 1.1.1.1 free.grisoft.com
O1 - Hosts: 1.1.1.1 trendmicro.com
O1 - Hosts: 1.1.1.1 housecall.trendmicro.com
O1 - Hosts: 1.1.1.1 www.trendmicro.com
O1 - Hosts: 1.1.1.1 pandasoftware.com
O1 - Hosts: 1.1.1.1 www.pandasoftware.com
O1 - Hosts: 1.1.1.1 usa.kaspersky.com
O1 - Hosts: 1.1.1.1 ewido.net
O1 - Hosts: 1.1.1.1 zonelabs.com
O1 - Hosts: 1.1.1.1 www.zonelabs.com
O1 - Hosts: 1.1.1.1 bitdefender.com
O1 - Hosts: 1.1.1.1 www.bitdefender.com
O1 - Hosts: 1.1.1.1 download.bitdefender.com
O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com
O1 - Hosts: 1.1.1.1 spywareinfo.com
O1 - Hosts: 1.1.1.1 www.spywareinfo.com
O1 - Hosts: 1.1.1.1 merijn.org
O1 - Hosts: 1.1.1.1 www.merijn.org
O1 - Hosts: 1.1.1.1 sysinternals.com
O1 - Hosts: 1.1.1.1 www.sysinternals.com
O1 - Hosts: 1.1.1.1 onguardonline.gov
O1 - Hosts: 1.1.1.1 www.onguardonline.gov
O1 - Hosts: 1.1.1.1 avast.com
O1 - Hosts: 1.1.1.1 www.avast.com
O1 - Hosts: 1.1.1.1 safety.live.com
O1 - Hosts: 1.1.1.1 www.paretologic.com
O1 - Hosts: 1.1.1.1 paretologic.com
O1 - Hosts: 1.1.1.1 virusscan.jotti.org
O1 - Hosts: 1.1.1.1 services.google.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AutoFill helper object - {2A7ECB62-99B9-45DE-9028-69DCC5ADF698} - C:\WINDOWS\Downloaded Program Files\AxFreshStartBanking.dll
O2 - BHO: PopKill Class - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Verizon\Verizon Internet Security Suite\FBHR.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: (no name) - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKLM\..\Run: [Verizon Internet Security Suite] "C:\Program Files\Verizon\Verizon Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\verizon\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [{345B6728-0BB1-1033-0823-040412200001}] "C:\Program Files\Common Files\{345B6728-0BB1-1033-0823-040412200001}\Update.exe" te-110-12-0000282
O4 - HKLM\..\Run: [{345B6728-0BB0-1033-0823-040412200001}] "C:\Program Files\Common Files\{345B6728-0BB0-1033-0823-040412200001}\Update.exe" te-110-12-0000282
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [FSCBoss] C:\Program Files\FSCBoss\FSCBoss.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: winlogon.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Fresh Start Banking button - {FEEE29A4-ECCD-4db8-8AFA-5DABD414E48F} - C:\WINDOWS\Downloaded Program Files\AxFreshStartBanking.dll (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01E58797-1368-4D27-B564-33755494B9AF} (AutoFillInstallerControl Class) - http://www.freshstartbanking.com/cab...artBanking.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...1.0.0.15-3.cab
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46.../bejeweled.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://www.worldwinner.com/games/v41...an/hangman.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pu...sh/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/b...ploader_v6.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://download.games.yahoo.com/game...meLauncher.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e te-110-12-0000282 (file missing)
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Radialpoint Inc. - C:\Program Files\Verizon\Verizon Internet Security Suite\fws.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe

I hope this helps to figure out what's wrong with my computer.

Thanks a million,
Sheila

Here's the deal:

1st of all, turn on the firewall (that is if you're not using one)

It seem s that you do have a nasty in there. It is called "Fuzzy Algorithmcheck".

I suggest that you do the following:

Hit ctrl-alt-del (task manager) click on "processes" tab and look for (sort it by name, it's easier):
ipwins.exe

There could be also 2 instances of "winlogon.exe".Clean one is of size 536K (mem usage). If you see 2 of those and one is bigger or smaller than 536K, kill it (right-click on it and select "end process")

After you have killed those proceses, run the hijackthis again and do the following (you have to do EXACTLY what I say, otherwise you might render your windows useless):

As, I said, run the hijackthis. No need for saving logfile.
Find and check these lines:
(checkboxes are on the right)

F3 - REG:win.ini: load=C:\WINDOWS\system32\fkwrpabkw\winlogon.exe

O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe

O2 - BHO: AutoFill helper object - {2A7ECB62-99B9-45DE-9028-69DCC5ADF698} - C:\WINDOWS\Downloaded Program Files\AxFreshStartBanking.dll

Now click on the "fix checked" and confirm it.

After that, restart your PC and run the hijackthis again and post a new log here.



P.S.
It is possible that some processes would keep reappearing. That means that the trojan is active and is monitoring the activities. In that case it would be a good idea to run a virus check with bitdefender. (download the 30 day trial version)