I have windows media palyer 9. Whenever I try to play a video I only hear the sound but the picture freezes. Then the computer crashes and i have to restart. This happens too when i play a dvd. I have removed the player and reinstalled it but to no avail. I have k-lite codec pack and even tried the nimo codec pack, but the problem remains.
Do you have the latest video card drivers? Is there anything in your running software you can shut off and try again? Some programs (for whatever reason) interfere with multimedia files.
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