Help windows media player

[frjtb]

I have windows media palyer 9. Whenever I try to play a video I only hear the sound but the picture freezes. Then the computer crashes and i have to restart. This happens too when i play a dvd. I have removed the player and reinstalled it but to no avail. I have k-lite codec pack and even tried the nimo codec pack, but the problem remains.

[Monte]

Interesting, does it give you an error message? or does it just freeze?

[frjtb]

It freezes and doesn't even respond with alt+ctrl+del

[caperjack]

So does it happen if you use the Kazaa lite program to view the video

[frjtb]

No it happens all the time

[Puckdropper]

Do you have the latest video card drivers? Is there anything in your running software you can shut off and try again? Some programs (for whatever reason) interfere with multimedia files.

[frjtb]

I updated the video card drivers. Other programs like Roxio and Divx player wont work too

[jackster]

check windows updates for the latest direct x and direct draw components

[caperjack]

Does this happen with all video or just the crap thats out there to download via the P2P programs like Kazaa and all the rest !

[frjtb]

No it happens with all video, even with original dvds

[kc0arf]

Hello,

Did this just start happening, or has it been a problem for a while now? If it just started, have you recently done any system patches, or installed new hardware?

Also check your system logs. I am assuming you are working with a modern Windows here. Do the logs report any strange activities? Of course they show your system restarting... but any other errors coming up?

Christian

[frjtb]

This started happening over a week ago. After this I did a reinstallation of windows (xp pro) because it was slowing down, ran adaware. Now everything is fine except for this problem. How do you check the system logs?

[kc0arf]

Good Morning,

To check your system logs, you need to go into the Control Panel --> Admin Tools --> Computer Management. Inside there are a good amount of tools. Look for the Event Viewer, and you will find at least three log types. Look in the Application logs and the System Logs.

I would also be curious if the problem is a profile problem. Do you have another user account on the XP box that you can try Windows Media Player with? Make yourself a new account, and see if it plays for you within that new account.

Christian

[frjtb]

Thanks for your help, but I tried another user account and the problem remained there.With regards to the system log, I got into it. There are errors when the system hanged up, but that's all.

[caperjack]

I would uninstall video driver in device manager and reinstall .
Go to Video card manufactors web site and get the latest drivers first .

[porkie]

I'm Having the exact same problem!! i hope this thread is not dead, i really want to fix this. Does anyone have any proven working solutions?
:sad: