Dear Community,

I am pretty frustrated. I downloaded "bit defender" a week ago to delete a fake virus protection virus that I believed was a microsoft product: "spycrush" and a bunch of "spy" addendums.

Well, I ran the bit defender and it said it couldn't move the virus. I send questions to tech support and they told me to go into my name/local settings/temp file and erase it. This did nothing except make microsoft continually reinstall programs they has working.

I sent bit defender another note and no response. I get strange error messages from programs that used to work perfectly. My Cpu % is now almost always between 70 and 100. Before it was between 0 and 10%. I can not remove the "security toolbar 7.1" from my list of bars. The worst residual effect is there is a blue shield with a question mark inside of it, that flashes into a red x and back, to the left of the arrow on my Task bar. Even if I go to msconfig and turn off everything, the shield shows up. Every minute or so, I get a "notice that my computer has been infected" in a bubble over the shield. If I click on the bubble it takes me to a spycrush home page. If I don't click on it it beeps every minute or so and takes my cursor away from what ever I'm doing.

Oh, and I can not system restore to a point before the program. If anyone can help, I would be very appreciative.

Sincerely,
Will