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Hardware and Software > Microsoft Windows > Windows NT / 2000 / XP > No USB Devices PnP Work...
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Jul 12th, 2007
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No USB Devices PnP Work...

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Hi All,

I have just reformatted this computer to the manufacturer defaults - IBM NetVista. Kind of old but we are going to use it here in the mill.

My problem is that every time I plug in a USB be device, wither it be a USB Mouse or Memory Stick, it does not automatically start working. I have to go into Device Manager, where I notice it has an '!' by the device and have to make Windows search for the drivers automatically, where it always finds it and properly installs and starts working. Why would this happen???

I don't want to get help desk calls just because somebody tried to re-plug in the mouse... =(
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Trunker is offline Offline
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Jul 13th, 2007
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Re: No USB Devices PnP Work...

Try going into control panel - system - hardware - device manager and go to the USB controllers right click and click update click no then next.
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Jul 13th, 2007
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Re: No USB Devices PnP Work...

Click to Expand / Collapse  Quote originally posted by TT4Titans ...
Try going into control panel - system - hardware - device manager and go to the USB controllers right click and click update click no then next.
Thank you for getting back to me. However this didn't fix the issue. All of my USB drivers are up to date...
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Jul 13th, 2007
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Re: No USB Devices PnP Work...

HMMM that there is a strange one for sure. once recognized you shouldn't have to redo it everytime what OS you using?
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Jul 13th, 2007
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Re: No USB Devices PnP Work...

Click to Expand / Collapse  Quote originally posted by TT4Titans ...
HMMM that there is a strange one for sure. once recognized you shouldn't have to redo it everytime what OS you using?
It is indeed a strange problem. I'm sorry to haunt you with it as well. I'm using Win XP Pro with SP2 and fully up to date.

It is so strange to me that it recognizes the devices, but fails to install until I tell it to do so. It already has the drivers obviously!!!

If I unplug a mouse and plug it back into the same USB port, no problem. But if I try to switch ports... I get the stupid exclamation mark again.
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Jul 14th, 2007
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Re: No USB Devices PnP Work...

That is odd with Pro seeing how it has lots of drivers and normally loads right up.but changing ports while it is on will confuse it.
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TT4Titans is offline Offline
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Jul 18th, 2007
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Re: No USB Devices PnP Work...

I thought that maybe somehow the BIOS might have something to do with it and it somehow was corrupt, so I've also tried clearing the BIOS by pulling the battery out for a while. Still no luck...
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Jul 18th, 2007
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Re: No USB Devices PnP Work...

Did you go to the computers manufacturing site and get any updates for the BIOS?
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Jul 18th, 2007
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Re: No USB Devices PnP Work...

Click to Expand / Collapse  Quote originally posted by TT4Titans ...
Did you go to the computers manufacturing site and get any updates for the BIOS?
With your suggestion, I just did that. Still no luck......
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Jul 23rd, 2007
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Re: No USB Devices PnP Work...

Are dropping this case then since it seems to be unable to be resolved?
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