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Jul 23rd, 2004
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cannot shut down

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Hi folks, I'm running windows XP pro. So the new problem is I cannot shut down the computer without hitting the power switch on the back. Windows seems to log off and gets stuck on the blue screen saying windows is shutting down. Never shuts down. Whats this about. Thanks. Stephen
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steveclement is offline Offline
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Jul 23rd, 2004
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Re: cannot shut down

It could be any number of things... What type of software do you have installed? Do you use p2p software? How long ago did this start happening?

Give us some more information, and we'll see what we can do for you.
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alc6379 is offline Offline
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Jul 23rd, 2004
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Re: cannot shut down

And does it shut down normally while booted into safe mode?
DMR
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Jul 27th, 2004
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Re: cannot shut down

Norton Antivirus has had this effect on every XP computer that I've installed it on. I jsut gave up trying to fix it. If you hold down the power button on the front of the case for a few seconds the computer should switch off. Beats reaching round the back!
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Jul 27th, 2004
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Re: cannot shut down

Quote originally posted by steven_s-h ...
Norton Antivirus has had this effect on every XP computer that I've installed it on. I jsut gave up trying to fix it. If you hold down the power button on the front of the case for a few seconds the computer should switch off. Beats reaching round the back!
I have been using Norton Antivirus 2002/2003 ,no problems on XPPRO for almost 2 yrs ,same install of xP now going on 9 mts,narie a problem
I install it on all the computers I format for others , and load XPPRO on .Again no problems .Lucky I guess .
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Aug 3rd, 2004
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Re: cannot shut down

Quote originally posted by caperjack ...
I have been using Norton Antivirus 2002/2003 ,no problems on XPPRO for almost 2 yrs ,same install of xP now going on 9 mts,narie a problem
I install it on all the computers I format for others , and load XPPRO on .Again no problems .Lucky I guess .
Well I jsut put NAV 2004 on a new box, and it can still shut down (although it happens slower). I guess either they've fixed it, or its just my bad luck with the other ones
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steven_s-h is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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