Windows reboots when load MSN Messenger

I have windows XP on my computer and every time i load msn 6.2 my os crashes and windows reboots...I don't know whats wrong with it....and its really annoying.

any suggestions? - leave a post

knahal

Newbie Poster

3 posts since Jul 2004

Reputation Points: 10

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7 Years Ago

0

Don't use MSN. Use Trillian instead.

You can change the behaviour of windows so it doesn't reboot on errors, somewhere in the control panel.

Puckdropper

Posting Pro

500 posts since Jul 2004

Reputation Points: 23

Solved Threads: 23

7 Years Ago

0

...my computer doesn't crash on errors...its just when i try and start MSN it crashes...and i wanna use msn not trillin or whatevr that program was...i like msn but yeah i wanna use msn 6.2...right now im using windows messenger which is pretty gay...but yeah anyone know whats wrong with it? i've ran anti-virus / adaware thinking it was a virus/spyware which was restarting but it wasn't...anyways im so lost and p'd off!!! can someone please help :(

knahal

Newbie Poster

3 posts since Jul 2004

Reputation Points: 10

Solved Threads: 0

7 Years Ago

0

pretty gay

I guess those two words go together!Windows reboots when load MSN Messenger
Do you when you are starting msn or when you are installing the program

caperjack

I hate 20 Questions

Team Colleague

13,069 posts since Aug 2003

Reputation Points: 1,064

Solved Threads: 812

7 Years Ago

0

You can change the behaviour of windows so it doesn't reboot on errors, somewhere in the control panel.

Actually its right click
on mycomputer /properties/advanced /Startup and recovery /settings .
Check it to make sure it set to write a events to system log .check the log to see the error.
......................................
Info on reading logs http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp#4

caperjack

I hate 20 Questions

Team Colleague

13,069 posts since Aug 2003

Reputation Points: 1,064

Solved Threads: 812

7 Years Ago

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I suspect you have deeper problems on your system than simply MSN Messenger.

Run up to date AntiVirus and Adware/Malware/Spyware removal tools (see the link in my sig for advice). Then reinstall Internet Explorer (get it from the Downloads section of Microsoft website or from a Computer magazine cover CD) and see if that corrects your problems. You could also try uninstalling then reinstalling MSN messenger.

Catweazle

Grandad

Team Colleague

4,335 posts since Mar 2004

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7 Years Ago

0

Have you downloaded the latest updates from Windows Update? Sometimes a fix breaks something else so they fix that...

Puckdropper

Posting Pro

500 posts since Jul 2004