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Aug 1st, 2007

A BIOS problem? My computer randomly shuts down.

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For the past...two or three weeks, I'll say, my computer has been shutting down at random. There isn't really a specific time period of when it does this because sometimes it'll shut down after about 15 minutes of use or less, and other times it'll shut down after a few hours. Anyway, when it shuts down the screen turns black and then it goes into this blue screen with an error message on it. I'm good with computers to an extent, but I don't really understand what the problem is. The blue screen just basically says that my computer encountered an error and needed to shut down so there could be a problem with the BIOS. Then it gives me options on how to turn my computer back on along with an error code with a bunch of numbers after it. (If it helps anyone, next time my computer shuts down I could copy the code and I'll send it to someone.) One of the options it gives me to restart my computer is to shut it down manually and then while it's starting up again to press F8 and start Windows with Safe Mode. But when I do that, the second the screen comes up with my username, the computer just shuts down with the blue screen again. The only way for me to get my computer to turn back on and stay on is to choose the option on the F8 screen that says "start Windows with most recent componets (the most recent settings that worked)". When my computer starts back up for real and I'm able to get on my username, a error message pops up asking me if I want to send a error report. I sent an error report at one time just to see if it would further explain what is wrong with my computer, and the window that popped up on Internet Explorer said that they didn't know what the problem was and the only real possible thing that it could be is that I had a Stop Error. So I looked into Stop Errors and found a tutorial online on how to fix them, but I don't think that I have one because none of the things that I needed to delete if I had them where in my computer so I'm pretty sure that I'm safe from that. Also, I have Spyware and Adware blocks on my computer as well as a Firewall so I'm almost 99% sure that I wouldn't have a Stop Error anyway. So now I'm thinking that I have a problem with my BIOS like the blue screen mentioned. The only thing I really know about BIOS is that it's the software that deals with turning on and off your computer. Am I right? I don't even think I fully understand what BIOS is. :/ But anyway I just wanted to know if any of you out there know a way that I could fix this problem. It's hard to really do anything with my computer shutting down at random because when it shuts down, obviously I lose everything that I was working on if it wasn't saved. We're extremely close to just taking my computer to be fixed, but as all of you know fixing computers isn't exactly cheap even if the problem is small. But I'm not even sure extactly what the problem IS so if it's a bigger problem then getting my computer fixed will most definitely be very expensive. If it is possible to fix this problem myself I would like to be able to do that, so does anyone know of any other options I could try? Does anyone really understand what I'm talking about, or had a problem similar to this that they solved? I would really appreciate it if any of you can help me. If any extra details are needed, please feel free to message me and I'll try to explain this even further. If it helps to know, the computer I have is a Dell with Windows XP. I got it in 2003, I think. So can anyone help me? Thank you so much in advanced. <3

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PinkShadow

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Aug 1st, 2007

Re: A BIOS problem? My computer randomly shuts down.

Well Pink, there a number of issues that can cause a comp to turn it's self off.
From your description I think you might be experiancing a heat related issue with the CPU. If the CPU overheats it will turn off your computer. The CPU fan might be going bad. Best way to check is to open your case then turn on your computer. Whatch and see if the CPU fan is spinning. If it is spinning whatch it for awhile and make sure it doesn't stop while the computer is on. If the fan has stopped it's time to replace it.

When you open your case have a can of compressed air handy and blow out all the dust that may be built up within your case.

vhex

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Aug 1st, 2007

Re: A BIOS problem? My computer randomly shuts down.

Welcome to Daniweb pinkshadow !

Well auto shutdown issues have no any actual solutions because there are many reasons that causes this error. Check the battery located in the motherboard if it down replace it.
Or can you please put the error code here so i can know better about your problem

thunderstorm98

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Aug 2nd, 2007

Re: A BIOS problem? My computer randomly shuts down.

Both of those things sound like something that could be wrong. I guess the best way to know for sure would be to bring it to a computer repair place, then.

If it helps last time my computer shut down I copied the error code it is as follows:
Stop: 0x0000007E (0xC0000005, 0x805C607B, 0xF9FC91E8, 0xF9FC8EE4)

And thank you so much to both of you already for trying to help!

PinkShadow

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Aug 2nd, 2007

Re: A BIOS problem? My computer randomly shuts down.

I was having the exact same problem with my emachine a few years ago. Both of the fans broke and it was over heating every 10-15min, and on reboot it came up with a similar error to yours. Try opening the side of the CPU and see if the increased air flow keeps the comp from shutting down. If it turns out you have to replace the fans i would just get a new comp. But thats just me.

kylethedarkn

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Aug 2nd, 2007

Re: A BIOS problem? My computer randomly shuts down.

Click to Expand / Collapse Quote originally posted by PinkShadow ...

Both of those things sound like something that could be wrong. I guess the best way to know for sure would be to bring it to a computer repair place, then.

If it helps last time my computer shut down I copied the error code it is as follows:
Stop: 0x0000007E (0xC0000005, 0x805C607B, 0xF9FC91E8, 0xF9FC8EE4)

And thank you so much to both of you already for trying to help! <3

did you get anything else with the numbers like ,this maybe
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.if so post it ,and i certainly would not buy a new computer because of a bad cpu fan ,and i don't think that is your problem,more likely a device/driver conflict ,

I suggest you boot to the winxp cd and run R ,for repair .and do the following .
To run chkdsk...
1) Insert WinXP CD
2) Click "R" when prompted to (so you can go into recovery console)
3) Type in Chkdsk c: /f /r
4) Once completed, type in exit and remove Windows CD.

Last edited by caperjack; Aug 2nd, 2007 at 6:50 pm.

caperjack

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Aug 3rd, 2007

Re: A BIOS problem? My computer randomly shuts down.

Hey Pink, If you are uncomfortable trying to diagnose and repair your computer there are other alternatives than taking it to an over hyped repair facility. Contact your local community college and see if they have a PC repair class and if they do find out the instructors name. Talk to them and see if they can help you out. Worst they can say is no, but i'll bet they will at least know of someone local and reasonable.

vhex

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Aug 4th, 2007

Re: A BIOS problem? My computer randomly shuts down.

It may be caused due to corrupted sensors in motherboard who sends wrong temprature details to BIOS.
Another question: its a direct shutdown or proper shutdown like windows default shutdown screen ? Or your system stop responding before it happens ?

thunderstorm98

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Aug 5th, 2007

Re: A BIOS problem? My computer randomly shuts down.

I got a similar problem 3 days ago.Win Xp shut down & I got a blue screen with an error message "An attempt was made to write to read-only memory".The error code at the end was: 0X000000BE (0X805037C8,0X00503123,0XFB01146C,0X0000000B)

Windows c'd not start normally.I had to boot in Safe Mode.I tried System Restore to various earlier days but did not work.I uninstalled a few software(licensed) that I had installed on the I first encountered the problem.But that hasn't solved the problem either.
Now, I reduced the no. of start-up programs ,disabled a few processes, etc. to reduce the load on the CPU and RAM.
I was able to start normally a few times but got the shutdown message once again.
Like with Pink Shadow, it happens sometimes after 1 hour or so,sometimes just after starting.But the difference has been that the error message has changed and now it is saying "IRQL_NOT LESS_OR_EQUAL" and the error code at the end is: 0X0000000A (0XE13A3180,0X000000FF,0X00000001,0X805459FC)
This problem affects all user accounts in my computer,Virus Scans have found no Virus/Trojan/Spyware/Adware/Malware.
Disk checks have shown no problems(my Harddisk is only about 10 months old),Hard Drive Inspector shows good HD condition.My hardware are all new( about 8 months-1 year old).The software I am using now are ones i have been using for the past few months.
I have no idea about what is causing this problem.Is this a serious fault?

SArunSR

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Re: A BIOS problem? My computer randomly shuts down.

Click to Expand / Collapse Quote originally posted by SArunSR ...

I got a similar problem 3 days ago.Win Xp shut down & I got a blue screen with an error message "An attempt was made to write to read-only memory".The error code at the end was: 0X000000BE (0X805037C8,0X00503123,0XFB01146C,0X0000000B)

Windows c'd not start normally.I had to boot in Safe Mode.I tried System Restore to various earlier days but did not work.I uninstalled a few software(licensed) that I had installed on the I first encountered the problem.But that hasn't solved the problem either.
Now, I reduced the no. of start-up programs ,disabled a few processes, etc. to reduce the load on the CPU and RAM.
I was able to start normally a few times but got the shutdown message once again.
Like with Pink Shadow, it happens sometimes after 1 hour or so,sometimes just after starting.But the difference has been that the error message has changed and now it is saying "IRQL_NOT LESS_OR_EQUAL" and the error code at the end is: 0X0000000A (0XE13A3180,0X000000FF,0X00000001,0X805459FC)
This problem affects all user accounts in my computer,Virus Scans have found no Virus/Trojan/Spyware/Adware/Malware.
Disk checks have shown no problems(my Harddisk is only about 10 months old),Hard Drive Inspector shows good HD condition.My hardware are all new( about 8 months-1 year old).The software I am using now are ones i have been using for the past few months.
I have no idea about what is causing this problem.Is this a serious fault?

Welcome to Daniweb SArunSR!
This is hardware fault replace the RAM memory and then try, or check proper jumper settings of both IDE.

thunderstorm98

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