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Sep 17th, 2007
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My Computer Icon will not open Window

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HI!

I recently installed windows XP on my computer and transferred files over from an older computer. In the process something happened and I cannot open the "My Computer" Icon, nor can I get to my computer drives in anyway other then opening a my documents window and then typing in the drive that I want to see. Normally this wouldn't bother me, but I can click on a drive to save a file or to browse for a file without the program shutting down. I suspected i had a virus, but have run multiple virus and spyware softwares and have come up with nothing. Since this problem occured, my computer will also not completely shut down either. I am turning the computer over to my 87 year old grandmother and want it to be running smooth for her...can you please help? Based on other threads I have read I have downloaded and run hijack this and here is the report:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\eb5ff0ae9fdaa24285c4924997a7aa90\update\update.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\WINDOWS\System32\msiexec.exe
C:\unzipped\hijackthis_sfx\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - Global Startup: PowerReg SchedulerV2.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1189894339264
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
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Newbie Poster
uscgal is offline Offline
1 posts
since Sep 2007
Sep 17th, 2007
0

Re: My Computer Icon will not open Window

have you tried deleting the present icons. then try recreating the icons.
Reputation Points: 34
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Nearly a Posting Virtuoso
bobbyraw is offline Offline
1,316 posts
since Oct 2006
Sep 17th, 2007
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Re: My Computer Icon will not open Window

Your log shows as clean... but this information and reg file may fix your problem..
Home - http://www.dougknox.com/ [so you know who you are dealing with... ]
Links - http://www.dougknox.com/xp/xp_fixes.html
The link you want - http://www.dougknox.com/xp/fileassoc/linkfile_fix.zip
Dl that file, unzip it and run it; it restores default shortcut and other links in your sys.
Say how you get on...
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Industrious Poster
gerbil is offline Offline
4,169 posts
since May 2005
Oct 2nd, 2007
0

Re: My Computer Icon will not open Window

I can not get my icons to open other that solitiare or paint. "My COmputer" icon won't open or delete. If I would get it to delete, where would I go to goet it back
Reputation Points: 10
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Newbie Poster
meka0822 is offline Offline
1 posts
since Oct 2007
Oct 2nd, 2007
0

Re: My Computer Icon will not open Window

1. Right click on your desktop and go to properties.
2. Go to the Desktop Tab
3. Click the customize button (bottom left)
4. Remove the checkmarks in the GENERAL box
5. click ok
6 Do steps 1 - 3 this time for step 4 add all the check marks back.
Reputation Points: 10
Solved Threads: 1
Junior Poster in Training
Tezdoll is offline Offline
59 posts
since Feb 2007

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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