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Oct 4th, 2007
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windows xp starts up then shutsdown in loop

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When I start my computer, windows starts up and displays initial screen, but then shuts itself down and then restarts, and so on. When start in safe mode, windows still shuts itself down. So I tried start in safe mode and did "return to last good configuration" but end result is same. I checked "save debug in ntbtlog" but how do I see it if windows won't start? Don't have a windows xp cd or windows xp setup cd but could get one if knew where. Also don't want to erase hard drive if possible. Help? Thanks.
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hirrlinger is offline Offline
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since Oct 2007
Oct 5th, 2007
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Re: windows xp starts up then shutsdown in loop

You can save data on the hard drive by putting it onto a second machine and copying stuff off.

Your main problem, however, requires a repair means and that comprises the XP CD.

How did your PC get into this state? Is there any history to assist diagnosis?
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Suspishio is offline Offline
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Oct 6th, 2007
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Re: windows xp starts up then shutsdown in loop

hi, have you installed any new software or hardware it might cause the problem..or either it could be a PSU faulty, but anyway..try solving first through your software..it could be a corrupt registry.. check this one out from Microsoft...to recover corrupt registry in XP..goodluck...
http://support.microsoft.com/kb/307545
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cguan_77 is offline Offline
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Oct 10th, 2007
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Re: windows xp starts up then shutsdown in loop

recently a wireless mouse was installed and itunes 7 was installed but both worked. Then my daughter was using the computer and either it froze while she was using it, or she tried to shutdown and it froze (I wasn't there). Her wallpaper was up, but no icons. After trying ctrl/alt/del (which did nothing), we powered it off and viola, something corrupted and here we are. I will try the "recover from corrupted registry" steps from microsoft as recommended. Where can I get a "windows xp startup disk" or "windows xp cd"?
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hirrlinger is offline Offline
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Oct 11th, 2007
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Re: windows xp starts up then shutsdown in loop

Do you get a message that tells you that your computer is reastarting
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davemelt is offline Offline
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Oct 11th, 2007
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Re: windows xp starts up then shutsdown in loop

Oh you can also temporarliy abort the current shutdown start--->Run--->shutdown \a
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davemelt is offline Offline
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Oct 11th, 2007
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Re: windows xp starts up then shutsdown in loop

Click to Expand / Collapse  Quote originally posted by hirrlinger ...
.......Then my daughter was using the computer and either it froze while she was using it, or she tried to shutdown and it froze (I wasn't there). ...... Where can I get a "windows xp startup disk" or "windows xp cd"?
Ah - letting a child onto your precious PC; potentially disastrous! Heavens knows what she did to inadvertently brought down to your PC. Of course, that may not have happened and you have a genuine system fault - but the balance of probability lies with my suggestion.

This would mean a trojan or virus brought in froma dodgy web site and, if you can wipe everything and rebuild Windows, it's your safest bet since clearing this nasty stuff out takes a lot longer. BTW, what protection against virus/trojans did you have installed on your PC? And was the protective software turned on?

So, a system restore disk came with your PC - usually the case If not, your stuffed and you'd have to go out and buy a copy of Windows to use for your re-build.

Good luck.
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Suspishio is offline Offline
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Oct 11th, 2007
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Re: windows xp starts up then shutsdown in loop

Have you tried doing a system restore? This can help you to restore the last known good configuration for your computer.
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WebDave is offline Offline
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Oct 11th, 2007
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Re: windows xp starts up then shutsdown in loop

Thanks for the info and suggestions. I think the registry is corrupted. It makes sense since it can't quite get itself booted. Or it could be a virus I guess. So I'll use the microsoft instructions for replacing the registry. At least I can get it booted and see what's up. Thanks.
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hirrlinger is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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