944,044 Members | Top Members by Rank

Hardware and Software > Microsoft Windows > Windows NT / 2000 / XP > Explorer.exe/Shell doesn't load Desktop when user logs in.
Ad:
Permalink
Nov 28th, 2007
0

Explorer.exe/Shell doesn't load Desktop when user logs in.

Expand Post »
Ok...

I'm sure you have heard about explorer.exe not loading when users login. Well I'm getting that problem and I was wondering if anybody has any kind of solution to this!? Anything? Any ideas?

Basically, a user logs in with his or hers network login and password and the Desktop Icons do not appear. A work around for this is basically;

Opening up Task Manager > Go to File > New Task > type 'explorer' and then the Desktop loads like it normally should.

The weird thing is that this doesn't happen every time a user logs in, its very inconsistent. It could happen one time and then not happen for such a long time again, that you would forget about the explorer.exe and think the problem just went away.

Whats on our Images

Operating System:
WinXP Pro SP2 - Patched up to Nov.2007 (only patches not loaded on our images are .NET Framework 2 and 3 and software IE 7, and Windows Media Player 11)

Applications:
IE 6 SP1, Corporate Symantec Anti-Virus (Latest Definitions)

I did a clean installed, Windows Updates and then installed the necessary company applications, tweaks here and there, very few registry tweaks. and thats it. We create a Base Image and add on any applications that any specific user might need.

Any Ideas? Could this be something with a Windows Update I installed, corrupted explorer.exe or image.

Much help is needed , Thanks!
Similar Threads
Reputation Points: 10
Solved Threads: 0
Newbie Poster
p3te844 is offline Offline
16 posts
since Sep 2004
Permalink
Nov 30th, 2007
0

Re: Explorer.exe/Shell doesn't load Desktop when user logs in.

Did you change the name of the original explorer.exe, because as far as i know when ever you login to windows explorer.exe must load to your memory if not may be you explorer.exe if crash.

as i know you can do 2 things..

1. Restart the windows before it's comming to the login screen press CTRL+ALT+DEL then run a new task as a explorer.exe

2. Get a windows xp cd and repair the current windows.
Reputation Points: 10
Solved Threads: 1
Newbie Poster
sureshsigera is offline Offline
4 posts
since Sep 2004
Permalink
Nov 30th, 2007
0

Re: Explorer.exe/Shell doesn't load Desktop when user logs in.

Don't forget this happens once in a while after I have reformatted a HDD and installed WinXP and the updates from scratch. Did not touch the explorer.exe file. I wonder if it has to do with NTUSER.DAT?? Anybody any thoughts
Reputation Points: 10
Solved Threads: 0
Newbie Poster
p3te844 is offline Offline
16 posts
since Sep 2004
Permalink
Dec 2nd, 2007
0

Re: Explorer.exe/Shell doesn't load Desktop when user logs in.

I am having the same problem with my explorer not loading. However when i go to ctrl alt del, run, explorer.exe explorer will load and then quit out of the processes. The same thing happens in safemode, and when i am logged in as administrator.

I have tried pretty much everything including:
/cfm scannow with the windows cd.
/chkdsk /f /r
deleting all startup items from registry

The only thing i can think of is that perhaps Norton or Panda antivirus may have marked explorer as a virus and will not allow it to load. I cannot find this out becaus I have no way of even loading the antivirus.

I would like to avoid reformatting my HD as there is sensitive information (pics docs etc) and i have no way of getting this info off of my hard drive.
Reputation Points: 10
Solved Threads: 0
Newbie Poster
tronoku is offline Offline
2 posts
since Dec 2007
Permalink
Dec 3rd, 2007
0

Re: Explorer.exe/Shell doesn't load Desktop when user logs in.

Yea, It could be something with Norton. We run Symantec Anti-Virus Corporate Edt. with the latest definitions.

Its annoying how you can login 100 times with the same user name and then another time login and have explorer.exe not loading. There is an windows update that updates the version of the explorer.exe file. KB938828.

Changes the versions to .3156 so maybe its a windows update that could cause this, im not sure,still researching and troubleshooting this issue myself. Anybody else with this problem!?
Reputation Points: 10
Solved Threads: 0
Newbie Poster
p3te844 is offline Offline
16 posts
since Sep 2004
Permalink
Dec 31st, 2007
0

Re: Explorer.exe/Shell doesn't load Desktop when user logs in.

I am having the EXACT same problem. Once in a while (yes ONCE IN A WHILE, NOT CONSISTANT) I will log into the computer and nothing will be on my desktop: no icons, no start bar. I have to either log out and log back in or CTRL+ALT+DEL --> Run --> explorer. I was keeping tabs on when it happened and thought it was related to time.

I thought time because it would happen first thing in the morning (when my computer was logged off all night but never happened after freshly logging out and then logging back in within a short amount of time. However, I debunked this theory because the interval that it occurred increased in time. Now it happens around three times a week or so. I also believe it started happening right after Symantec Anti-Virus was updated. I don't think I remember seeing any Windows Update though.

Any ideas or solutions yet?
Reputation Points: 10
Solved Threads: 0
Newbie Poster
pliSkiNAKE is offline Offline
2 posts
since Dec 2007
Permalink
Dec 31st, 2007
0

Re: Explorer.exe/Shell doesn't load Desktop when user logs in.

I still have no clue what caused this or how to fix it.

I ended up reformatting and installing sp2.
Reputation Points: 10
Solved Threads: 0
Newbie Poster
tronoku is offline Offline
2 posts
since Dec 2007
Permalink
Dec 31st, 2007
0

Re: Explorer.exe/Shell doesn't load Desktop when user logs in.

Unfortunately that won't work for me. It isn't just my PC but almost every PC in the office, along with other offices. I am still googling for answers though. I wish there was an easy way to understand why it didn't run, why so inconsistent. The search continues
Reputation Points: 10
Solved Threads: 0
Newbie Poster
pliSkiNAKE is offline Offline
2 posts
since Dec 2007

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
Message:
Previous Thread in Windows NT / 2000 / XP Forum Timeline: Black Screen Around Desktop
Next Thread in Windows NT / 2000 / XP Forum Timeline: Irql_not_less_or_equal





About Us | Contact Us | Advertise | Acceptable Use Policy
Forum Index | Build Custom RSS Feed


Follow us on Twitter


© 2011 DaniWeb® LLC