:eek: I had been cloning my C Dr to an identical internal backup drive using Norton Ghost's Clone routine. When the C Dr failed, I wasn't sure of the cause and was afraid virus infection(s) might have been cloned to the backup. Therefore, I replaced the C Dr with a new hard drive and installed a new, full version of Win XP Pro and then my other programs. In order to recover the data, I placed the backup drive into a USB mobile storage box (because I didn't want to have to deal with jumpers, etc.). When I opened the drive from My Computer, I found that all the files on the old C Dr were present except the "My Documents" folder. Naturally, this is where 80% of my files are stored. Could a cloning routine not get everything on the old C Dr.? More importantly, how do I find the My Documents folder on the dackup drive? Symantec no longer supports Ghost 2003 and says there is no help available. I was unable to find an explanation in their Knowledge Base. I'm hoping that only my status as a "not so great" tech/research person is the root of my problem, but you can probably imagine my feeling of desperation. Please help.