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Apr 26th, 2007
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windows "preparing to instal"

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Every time I try to open an office application I get the "windows is preparing to instal" message . After cancelling it the application then opens.

I ran a search some time ago having the same problem and managed to find a fix by doing something along the lines of starting Excell in safe mode. Or running excell from "start" Run excell. Unfortunately I can't remember exactly what it was and now the problem has reappeared.

Any help obviously appreciated.

de Louv
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Apr 26th, 2007
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Re: windows "preparing to instal"

Is your computer connected to a network that has office installed at a central server? What happens when you don't close the message?
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Apr 26th, 2007
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Re: windows "preparing to instal"

I got that with MS office after i created a new user account and deleted the old one. Its a windows instaler bug.
Last edited by jbennet; Apr 26th, 2007 at 6:54 pm.
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Re: windows "preparing to instal"

Cheers for the reply

No its stand alone.

It goes through the process "please wait while microsoft configures......" and then comes out with "installation error file not found ::{20D04FE0-3AEA-1069-A2D8-08002B30309D}\
Please insert disc. (which I don't have)
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Re: windows "preparing to instal"

Thats what happens to me. Its a common bug. Only solution ive ever found is to reinstall office.

By the way, ive noticed that error happens if :

a: you make a new user
b: you use disk cleanup and opt to remove the office setup files.
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Re: windows "preparing to instal"

Why don't you have the installation disk? Maybe you should download an office torrent, and then try reinstalling office.
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joshSCH is offline Offline
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Re: windows "preparing to instal"

JoshSCH, Dont mention getting a torrent of office. Piracy is bad.
Last edited by jbennet; Apr 26th, 2007 at 8:32 pm.
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Re: windows "preparing to instal"

torrents aren't illegal to download. Besides, if this person owns office, but lost the cd.. theres no harm in downloading the torrent. Is there?
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joshSCH is offline Offline
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Re: windows "preparing to instal"

Yes but no. Its a grey area. Best not to go there
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Re: windows "preparing to instal"

hm.. ok then.. I'm not advocating piracy.. just suggesting what I would do.. but sorry if that is against forum rules or somethn
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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