JustJessica Newbie Poster 1 post since Dec 2008 Reputation Points: 0 [?] Q&As Helped to Solve: 0 [?] Skill Endorsements: 0 [?] 0 5 Years Ago Every time I turn my Sony VAIO laptop on it comes up with two options: Launch Startup Repair (recommended) and Start Windows Normally I click on the Launch Startup Repair (recommended) option, the screen goes blank and the white arrow pointer enlarges and seems to have the same affect on the screen. A message appears in a box; VAIO - Recovery Tools are being launched. Please wait. I wait and another message appears in a box; VAIO - Copying of the folder failed. (button that says OK) I click the button that says OK, wait and my laptop completely shuts down. Why is it doing this? How can I resolve it? Do I have to get a new laptop?