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Problem to download a file

florent99
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1 post since Apr 2013
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My computer does not download anything.I try to download trusted application, movies and picture. It failled, After download the file,the file was deleted and the message was (the file contained a virus and was deleted). I have tried to uninstalled my AVG antivirus and change it with Avast Antivirus, and also I have tried to change my browser from Chrome to internet explorer. Please I need help.

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fheppell
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123 posts since Mar 2012
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The message you got, where did it come from. Could you send a screenshot? (Use the print screen key then paste it in a word doc and upload)

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jithinjohny
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106 posts since Feb 2013
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please update with more info on the issue,

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