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Dec 23rd, 2007
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Re: windows cant load or open explorer.exe!! help!!

i googled it. apparently crcdisk.sys is very buggy and it causes vista to BSOD after repair/install

Apparently there is a way to fix it:

1) plug in a ps/2 keyboard and uplug your USB one
2) disable USB keyboard support in the BIOS settings

one guy on an MS forum said to then:

Quote ...
I've solved the problem. I just deleted sptd.sys from <WINDOWS>\System32\Drivers\.

This driver was installed by DAEMON Tools. Vista fails to load if you are trying to install it over XP with old DAEMON Tools installed. And Vista Upgrade advisor knows nothing about it. To solve the problem download and install latest DAEMON Tools before upgrading your OS.

OR (if you are already in progress of Vista installation and have this problem) load from your bootable Windows Vista CD and choose to restore. Tnen choose 'other options' and go to console. Then go to <WINDOWS>\System32\Drivers\ and delete sptd.sys. Now restart. Vista will load fine after it and continue installation.
do you have daemon tools?
Last edited by jbennet; Dec 23rd, 2007 at 6:57 pm.
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Dec 23rd, 2007
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Re: windows cant load or open explorer.exe!! help!!

Click to Expand / Collapse  Quote originally posted by jbennet ...
i googled it. apparently crcdisk.sys is very buggy and it causes vista to BSOD after repair/install

Apparently there is a way to fix it:

1) plug in a ps/2 keyboard and uplug your USB one
2) disable USB keyboard support in the BIOS settings

one guy on an MS forum said to then:



do you have daemon tools?

yes i have one daemon tools installed...i have this installed just when i installed my OS a few months ago...i didnt find any problems with it...i even mount images succesfully with it...ill still try deleting the sptd.sys file...

but im not using a usb keyboard...

i also tried overwriting my .sys files with the .sys files from the OS i am using right now...it somehow kinda improved the situation...the BSOD doesnt show anymore but i dont see the logon screen...just a black screen and my mouse cursor...
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bloodlust25 is offline Offline
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Dec 23rd, 2007
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Re: windows cant load or open explorer.exe!! help!!

did you try control + alt + delete twice ??

Windows has a backup login screen that gets shown when you do that (the windows 2000 style login screen) , in case the welcome screen gets broken/
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Dec 23rd, 2007
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Re: windows cant load or open explorer.exe!! help!!

Click to Expand / Collapse  Quote originally posted by jbennet ...
did you try control + alt + delete twice ??

Windows has a backup login screen that gets shown when you do that (the windows 2000 style login screen) , in case the welcome screen gets broken/

yup i tried ctrl+alt+del twice... i also tried ctr+shft+esc but nothing happened... and this time, i dont know what i did, the old OS had disappeared...when i boot my pc, it automatically start this OS i am using right now...using this OS, i checked if i still have the files on that disk and thank god its still there... what'd i do this time?

dude im very sorry if ive been bothering you this much but no one else seems to care bout my thread...its already 7:51am here in the philippines...i havent had sleep yet...im so desperate to solve my problem...i've promised myself that i'd only reformat my pc if i get an upgrade...since i havent yet, ill do my best to solve my prob...
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Dec 23rd, 2007
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Re: windows cant load or open explorer.exe!! help!!

Quote ...
i dont know what i did, the old OS had disappeared...when i boot my pc, it automatically start this OS i am using right now...using this OS, i checked if i still have the files on that disk and thank god its still there... what'd i do this time?
It means you probably messed up the bootloader. Look it up - on xp you could reinstall the bootloader from the CD command prompt fairly easialy. Im going to bed now (its quarter past midnight)
Last edited by jbennet; Dec 23rd, 2007 at 8:17 pm.
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Dec 24th, 2007
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Re: windows cant load or open explorer.exe!! help!!

Click to Expand / Collapse  Quote originally posted by jbennet ...
It means you probably messed up the bootloader. Look it up - on xp you could reinstall the bootloader from the CD command prompt fairly easialy. Im going to bed now (its quarter past midnight)
dude,i happen to got my original OS back...but still not working...i downloaded vista boot pro and reinstalled my bootload or BCD but i still cant see my logon screen....just after the bootscreen, all i see is a black screen and a cursor...i cant perform any shortcuts like CTRL+ALT+DEL or anything... any suggestions?
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Dec 24th, 2007
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Re: windows cant load or open explorer.exe!! help!!

sorry, thats really wierd, but at least it is booting now (sort of).

I think you may have to reinstall

might be worthwhile taking it to a professional computer repair shop though
Last edited by jbennet; Dec 24th, 2007 at 9:50 pm.
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Dec 30th, 2007
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Re: windows cant load or open explorer.exe!! help!!

The fact that the mouse pointer shows up means the boot config data is OK. You mentioned System Restore did not work from WinRE or Safe Mode. Try this. When you're at the black screen with the mouse pointer, open Task Manager, go to File > New Task and punch in "explorer" over there. That should bring up the main Windows shell in the normal mode. Once that happens, try running System Restore.
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Re: windows cant load or open explorer.exe!! help!!

Click to Expand / Collapse  Quote originally posted by goldeagle2005 ...
The fact that the mouse pointer shows up means the boot config data is OK. You mentioned System Restore did not work from WinRE or Safe Mode. Try this. When you're at the black screen with the mouse pointer, open Task Manager, go to File > New Task and punch in "explorer" over there. That should bring up the main Windows shell in the normal mode. Once that happens, try running System Restore.
thank you for replying to this thread...but about your suggestion. i cant even log on to my account because i see the black screen right after seeing the bootscreen... any other suggestions?
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Re: windows cant load or open explorer.exe!! help!!

Just a black screen or a black screen with a mouse pointer (arrow)? If it's the latter, you can open Task Manager by pressing CTRL-SHIFT-ESC.
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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