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Apr 26th, 2008
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HELP REQUESTED:Internet Explorer Crash in Vista

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I bouth a simple laptop for a friend with Vista Home pre-installed. After linking up to the web, the IE/ ceased to function. Message I receive is: Internet Explorer has stopped working. EVENT NAME: Appcrash FAULT MODULE NAME: SmartEnhancer-1.dll etc. Can't now load IE7 at all. Visited MS website, but can't find a new IE7 for re-installation. Just get an XP SP2 version which Vista does not accept. Why does MS make it so difficult to find even though I enter Vista and Explorer 7 as search keys. If anyone can direct me to how I can get a new working IE7 specifically or Vista, I woul be very grateful.

Also I want to first de-install the faulty IE7, but can't find it anywhere in Vista.
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KevinOpema is offline Offline
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since Apr 2008
Apr 26th, 2008
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Re: HELP REQUESTED:Internet Explorer Crash in Vista

hi check your manufacturer's website.. they should have the necessary files that you need... for IE7 try to google sure you can find one..but i suggest visit first your manufacturer's website or call them up for assistance...
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cguan_77 is offline Offline
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Apr 26th, 2008
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Re: HELP REQUESTED:Internet Explorer Crash in Vista

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digitalocksmith is offline Offline
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Apr 26th, 2008
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Re: HELP REQUESTED:Internet Explorer Crash in Vista

Thanks for your link. I've already been there and it only contains IE7 for XP SP2, not Vista.
Regards
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KevinOpema is offline Offline
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Apr 26th, 2008
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Re: HELP REQUESTED:Internet Explorer Crash in Vista

There are no differing versions of IE7.
The added security that is talked about exists in the kernel of the OS, not the browser.

Basically, XP's SP2 IE is the same for vista except for this cumulative update (KB931768) available here: http://www.microsoft.com/downloads/d...displaylang=en

You will recieve all IE7 updates regardless as you recieve the updates for vista

Regards
Last edited by digitalocksmith; Apr 26th, 2008 at 9:29 am.
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digitalocksmith is offline Offline
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Apr 26th, 2008
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Re: HELP REQUESTED:Internet Explorer Crash in Vista

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happyandyk is offline Offline
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since Jan 2008
Apr 27th, 2008
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Re: HELP REQUESTED:Internet Explorer Crash in Vista

Thanks for your kind input. I did download the XP SP2 version of IE7 on another computer, but when I tried to install it on the Vista machine, it was rejeted and I got an error message that said the IE7 was for XP versions only. Hence my looking for a Vista version.

There are no differing versions of IE7.
The added security that is talked about exists in the kernel of the OS, not the browser.

Basically, XP's SP2 IE is the same for vista except for this cumulative update (KB931768) available here: http://www.microsoft.com/downloads/d...displaylang=en

You will recieve all IE7 updates regardless as you recieve the updates for vista

Regards
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KevinOpema is offline Offline
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since Apr 2008
Apr 27th, 2008
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Re: HELP REQUESTED:Internet Explorer Crash in Vista

Try resetting ie7 from the Advanced tab of the Internet Options control panel.

Have you tried Microsoft support?
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Laser is offline Offline
356 posts
since Sep 2004

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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